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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great job. Very friendly . Advise me on what needed to be done. Also arrived on time.
Business response:
Hi Marilyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Timely and dependable service over the course of my contract. I've had multiple issues back to back and each were fixed to my satisfaction
They respond promptly assign a qualified company. The service people explain what they are doing and then do it. All have been courteous, helpful and kind. I have been with the company for 11 years. My only disappointment was the small amount they paid when my air conditioners died.
They have taken care of our microwave and washer when the need arose. They sent out a tech and was determined we needed a new microwave and washer.
When I called for service they were right on top of the problem and sent someone Asap
Business response:
Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.
The man that came out was very nice from US AIR COND. he checked the unit inside and outside. Told me he would need to place a order for unit inside the coils is the problems but would have to go thru AMERICAN HOME SHIELD TO get it. Approved So he could Get my air condition working again.......didn"t see a problem it happens to the unit. Thank you.....hoping to get it fixed soon......
They've done everything they were supposed to do as a warranty company so far
Good service with high professionalism. No hidden coast.
Business response:
Hi Zhe, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
They respond quickly to repair request quickly and efficiently but they will continue to repair an old appliance until it can't be repaired anymore.
Business response:
Hi Donald, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
American Home Shield has a 4.8 star rating with 95,918 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.