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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,918 reviews
Marilyn Jenkins's profile image
Marilyn Jenkins 
4 years ago

Great job. Very friendly . Advise me on what needed to be done. Also arrived on time. 

Business response:

Hi Marilyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Shawnee Jackson Richardson's profile image
Shawnee Jackson Richardson 
4 years ago

Timely and dependable service over the course of my contract. I've had multiple issues back to back and each were fixed to my satisfaction 

Deborah Van Slyke's profile image
Deborah Van Slyke 
4 years ago

They respond promptly assign a qualified company. The service people explain what they are doing and then do it. All have been courteous, helpful and kind. I have been with the company for 11 years. My only disappointment was the small amount they paid when my air conditioners died. 

Curtis Sutton's profile image
Curtis Sutton 
4 years ago

They have taken care of our microwave and washer when the need arose. They sent out a tech and was determined we needed a new microwave and washer. 

Sylvia's profile image
4 years ago

When I called for service they were right on top of the problem and sent someone Asap 

Business response:

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us. 

Vikki F's profile image
4 years ago

The man that came out was very nice from US AIR COND. he checked the unit inside and outside. Told me he would need to place a order for unit inside the coils is the problems but would have to go thru AMERICAN HOME SHIELD TO get it. Approved So he could Get my air condition working again.......didn"t see a problem it happens to the unit. Thank you.....hoping to get it fixed soon...... 

Sandra Williams's profile image
Sandra Williams 
4 years ago

They've done everything they were supposed to do as a warranty company so far 

Zhe Piao's profile image
4 years ago

Good service with high professionalism. No hidden coast. 

Business response:

Hi Zhe, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Donald Perreira's profile image
Donald Perreira 
4 years ago

They respond quickly to repair request quickly and efficiently but they will continue to repair an old appliance until it can't be repaired anymore. 

Business response:

Hi Donald, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,918 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.