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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Having coverage with American Home Shield is reasonable and efficient. The people that always come out are very professional. They perform the job and I don’t have any questions. Recently, a technician came out for an electrical outlet and switch. He was efficient and did a fantastic job in a very short time.
The tech showed up and quickly repaired my air conditioner. He was courteous and knowledgeable. The entire experience was good and a reminder of why I pay for American Home Shield. Thanks AHS.
The little dispenser door on the dishwasher was not opening and the jet dry stuff was not cleaning the dishes. There was no soap being dispensed. So the dishes were coming up as they were when they went in. My husband submitted the claim online. I also tried to handle it another way. I would just put in a pod because the door wouldn’t work but it didn't get them clean.The repairman from Atlantic Appliance Repair said that as soon as the water started, the pod dissolved so it wasn’t doing the job it was supposed to. He was ve... read more
We have a freezer-drawer and we were getting a whole air of ice on the bottom. Refrigerator Appliance Service came out and replaced a hose. It took them an hour and we’ve had no problem since. Then, there was a latch issue on our stove and there was something with the lock that wouldn’t let it open and close right. We had a contractor out and that was changed. We've had no problems with that, either. We’ve had a great experience with Home Shield.
Just Fantastic. The work was done in a very professional manner worthy of the hype! I told my friends and they all wanted to know more... Ok, this is all I can think of with this great job.
It was pretty quick to submit a claim with American Home Shield. I've had them for two years now and I've only had to use them twice. The first one was for the icemaker problems that we had. It took them a little bit to come out and do the fix but as far as this last call, it was fantastic. The techs from Valley Comfort that came out to fix our unit were very professional, quick, and very knowledgeable on what was going on. They also had masks on.
We have ground in the wiring of the house. It kept sparking. The electrician came out and did a very professional job, gave us the options if we wanted to keep it that way specifically and how it worked. He gave us a very good insight to the wiring of our house since it’s aluminum wiring. He said that this could happen from time to time and that we would just turn the breaker off, and then call. Overall AHS has been very responsive and very quick on getting everything together. We got them as a recommendation from other peop... read more
It has been eight or nine times that the refrigerator was fixed. Home Shield has given me a hard time about it. They keep telling me that if it's fixable, then it needs to be fixed. The first contractor came six times back-to-back and the poor guy said he didn't know what else to do. He called KitchenAid, which is the company of the refrigerator. And when he was finally done, he said he changed everything. I literally have a brand new refrigerator. He changed the motherboard, the sensors, and the liquid to keep the cold. He ... read more
I had a broken pipe that's in my yard. The tech from Plumbers Inc. took a picture of it and he said he was going send it to Home Shield to get verification that he can fix it because I have a mud puddle in my yard. That was Monday. I told him, "Well, no matter what, it has to be fixed." So, I've been waiting for him to send the pictures to Home Shield, for them to say okay and for him to call and make an appointment. He was very nice. He said he would be the one to come back and fix it, but it would probably be a day or two ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,444 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.