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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,436 reviews
Troy M.'s profile image
4 years ago

fast, friendly, easy to file a claim. Glad I have the insurance. 

Asad's profile image
4 years ago

I used American Home Shield on my garage door and they got somebody to come in and take care of it fairly promptly. The guy was well-versed in working with garage doors. It was an old motor and it took him a little bit of time to get it fixed, but he repaired the thing and he was polite and courteous enough. It was a fairly reasonable experience. 

Barbara's profile image
4 years ago

I am very happy with American Home Shield. Sears came out for an appliance issue and he fixed it right away. It was probably the best claim in 20 years. I called on a Thursday. And on Monday, he came right out. He was very professional. With the virus going around, he had gloves and a mask on. He sprayed where he touched after he got through with a Lysol spray. I was very pleased. American Home Shield has always done exactly what they say. 

Joshua's profile image
4 years ago

Air Majesty came out for our recent claim regarding our AC. The contractor seemed like a nice guy. He called and showed up. He took care of it quickly and resolved our problem. For this claim, it was good. The previous time, when my evaporator coil was leaking, they said I had to do all kinds of crazy things to bring the thing up to code. The difference in the Freon cost. It was gonna cost $2,000 out of my pocket to get something fixed. And then they said they would give me a buyout if I wanted to replace the whole thing. An... read more

Irene's profile image
4 years ago

We had a problem with the washer and Appliance Service Masters fixed it. I just called American Home Shield for the claim. So I took the information over the phone and then they sent me an email on what vendor was gonna come. The man called an hour later after she set it up. Then, he told me the time that he would be coming and he called again to let me know that he was en route. The man was good. Normally, I'm not pleased with the services but this particular vendor was fine. He came in and did what he needed to do and expl... read more

Derrick B.'s profile image
4 years ago

America home Sheild is awesome , they came threw with and service my Appliances. So when sign up, no more worries 

Alexis's profile image
4 years ago

We had GE Appliances come out to fix a switch and then my microwave. My window was 12:00 to 4:00 and the technician came at the very last moment. But he was very nice and friendly. I really recommend him. He was a great guy. Overall, I’m pretty happy with American Home Shield. I was able to file the claim online and it was pretty easy to do. 

Jennifer's profile image
4 years ago

E & A was very fast, prompt, and professional. The contractor kind of told me that the starter was not working and that he replaced it. He was in and out in less than 30 minutes. The AC unit wouldn't start and my husband tried to see if the blades were running. He pushed the blades with a small stick and it would run. But eventually, once it reached the thermostat, it wouldn't start again. When I purchased the house, I had to call someone and it was kinda annoying waiting on something. But AHS's response frame was pretty fas... read more

Deborah's profile image
4 years ago

We were getting air flow, but the AC wasn’t cooling. The technician came in, took a look at the compressor outside, went to his truck, got a part and changed it out. This is the second claim I’ve made. I just bought the house less than a year ago and I’ve had American Home Shield since July. At the beginning of winter, we turned the heat on the first time but it wasn't working. So, Total Air Care came out and dealt with the heater. It has been very easy and nice to go on the website and place the request. Before I could get ... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,436 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.