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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an AC issue and the person from Total Air Care came out. He talked to me a little bit, went back, took care of the situation and was out the door in 15 minutes. It worked very well. But I still have a property in a mess because the contractor brought some stuff and left it in the house in Atlanta. Total Care sent a person who went looking around and he told me that I was gonna have to have the changeover switch replaced. I said that I couldn’t afford to pay the $500 to replace the Freon. So, I had to deal with the air ... read more
Exceptional customer service and great coverage plans. No home should be without AHS.
The freezer door would not stay shut. I put in a claim online with AHS and in less than a week, a tech came out. It was fast and the tech was great. He tried to repair it, then there was something else going on and I ended up getting a new refrigerator freezer. The old one was probably old enough because they couldn’t get the parts. But the tech did a great job, and he was very professional and very nice. I would want him back. All in all, AHS has been very helpful and they have always been responsive to my questions. I’ve a... read more
I have AHS for my home as well as my mom's home. My home warranty has paid for itself over and over. The service companies that have been sent out are also very good. My mom's dryer went out and was so old that you couldn't find a serial number on it. She got a new dryer. She had water coming from under her toilet and we used AHS to have a new wax ring and they built up a low spot that was causing the issue. I have used them at my house for my pool and spa and electrical components. I would highly recommend them to anyone t... read more
The first technicians Cecil & Sons sent were kinda inexperienced and couldn’t get to the bottom of the problem. I understand new people doing jobs when they start out. As long as they didn’t destroy anything and were smart enough to say, “This is beyond me. I need to get somebody else,” I’m fine with that. On the second day, Cecil & Sons sent out a more experienced tech and he got the AC fixed and back up. The coverage I've received with AHS was fantastic. They called me back within 30 minutes and were there within an hour.
Zerr Appliance Repair was great. The technician was really personable and he's got great customer service skills. He was really nice and he comes off very genuine. In fact, all of the contractors have been great. I'm waiting on one to call to me today. I put another order yesterday and I also got the thing saying that it's assigned yesterday. I even told a girlfriend about American Home Shield. She's buying a house in Brownwood and needs the home warranty, and the seller is paying for it. I told her everything has been great... read more
Greenway Home Services came out and fixed my dishwasher recently. It wasn’t draining. The water was just standing in the bottom. I called the American Home Shield line, and they made an appointment. Then Greenway called to follow up with the date and the time. After they ascertained the problem, then they gave us an idea of how long it’ll be if they have to order a part, which they almost always do. We’ve had Greenway quite a few times. I’ve only had one bad experience, and they took care of that. Everything’s working fine n... read more
Flow Masters was great. The guy who came in did his job. He was wearing a mask. The garbage disposal wasn’t working, so he came in, checked all that, made sure that it wasn’t working, and put the new one in. He was able to come out pretty quickly. We’ve been with AHS for 24 years. The biggest issue that we’ve had is that sometimes they send companies that are so fly-by-night that they don’t know what they're doing. One time, somebody put in the wrong air conditioning unit. We had it for six months and we didn't realize it un... read more
I went online when I submitted a claim to American Home Shield but the internet portion of it wasn't working and it wouldn't allow me to go into the site. It would just keep on telling me there was an error. So, I called and the rep said they will have the contractor out as soon as possible, which they did. The garage door opener wasn't operating correctly. First, the bolt that screws in broke and melted out, which was shorting the unit. Then, it would just randomly work. So, the technician came out and looked at it, and the... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,437 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.