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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Company corrects problem in a timely manner.
Great Customer Service, Punctual and great technicians
Business response:
Hi Sally, We are pleased to hear about your overall experience and the technicians that have serviced your home.
Never had an issue with the service. Always take care of issue quickly.
While they have responded to prior service requests with satisfaction, I recently requested the repair of my garage door opener. After paying a service fee for the repairman to come to the home in addition to the yearly contract fee, I was told they didn't cover the repair. I requested to speak with a supervisor twice, but never received a call back.
Business response:
Hi Lisa, Thank you for sharing your feedback about your most recent AHS experience and the non covered repair. I would be glad to speak with you about your experience.
Washer issue has not been fixed after two visits and not sure how long it will take yet.
Business response:
I hate to hear you were not satisfied with your experience with us and I would like to connect with you regarding it.
Have always been helpful to get our issues resolved.
Business response:
Hi Heather, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They have covered everything when claim was made
Business response:
Hi Robert, I am pleased to hear about everything that was repaired on the claim.
So far so good! Had an electrical issue, made the call. Problem fixed within a couple of days. That simple!
Quick to action. Remedied the situation.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,919 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.