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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We've been with Home Shield for several years and they've always lived up to the way they advertised. When I talk to anybody and they say they got a problem with this or that, I ask them if they got American Home Shield. When they ask what AHS does, I tell them they fix the issue and that if they can't, they're gonna replace it. I'm very apprehensive when it comes to anything like that, but I'm very satisfied with the service.We had an issue with our dishwasher which was leaking. We had some work done on our floor and the gu... read more
We just moved from Maryland to Florida on April 13 and we're the third owner of the house we're in. When we made a claim with AHS for an issue, it was really pretty easy. Kevin from Air Conditioning & Heating Wizards came out and he was really excellent. He was very knowledgeable, professional, and personable. Unfortunately, we are having a problem with is the fact that what we have our thermostat set at, our house goes three degrees higher sometimes. The people who owned the house before us ran the duct work out to the gara... read more
I've used American Home Sheild for 3 separate homes now, and I am very pleased with their services and their understanding of how stressful problems in ones' home can be.
I worked with a couple of companies but American Home Shield is very good. They're very straightforward. If it is covered, it will be covered. If it is not, it won't be. Sometimes though, the city code won’t cover the repair. It happened to me couple of times and I ended up paying $700. If they can reduce the cost of that covering the code, it would be good but otherwise, I’m fine with AHS. I worked with a couple of warranty companies and I was not happy. I heard there are some other good companies out there as well but I wa... read more
A-US Air Conditioning showed up in a timely manner, took care of our AC unit and then they left. It was a quick and effective service. Everything still works.
Easy to place my claim online. Quick confirmation from service person company giving me an option for service day and time. We agreed to day and time. Was called 30 minutes or so before arrival for my update.
American Home Shield is more prompt and they vet their contractors a lot better than the other home warranty companies. I manage a couple of rental properties and AHS has been quick to get a reliable company to come out for service. Recently, I submitted a claim for an AC unit and their contractor, Crispy Air and Heating, did a fabulous job.
My recent claim regarding an issue with my toilet's tanks that I filed with American Home Shield went very well. But then, the company, that was supposed to come out, United Air Temp, did not contact us within 24 hours. While it wasn't an emergency, there was a delay and their call could have been a little quicker. Still, I requested that their techs wear masks and they did that. They also showed up with gloves. They were very efficient. The techs troubleshot the problem and did a little extra when I told them something abou... read more
I’ve been with American Home Shield for a couple of years. Every time I’ve had a problem, they've come out and taken care of it or fixed it. They recently had Alchemist Pool replace my pool pump and the guy did a good job. I called AHS on a Monday and it took ‘til Friday before the company came. It was a bit long for a pool to start growing green and it took a little longer than I wanted, but it was not like it was my air conditioning unit out here, so that worked.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,445 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.