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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,447 reviews
Ronald's profile image
4 years ago

I've been with Home Shield for ten months. I’m still with them because they were right on time and it worked out good. AM PM Plumbing came out for the garbage disposal. The tech had everything he needed and replaced it right there. Read what Home Shield covers and get the coverage you need. If you don’t get what you need, then they won’t fix it. 

Amalia M.'s profile image
4 years ago

Excellent experience from start to finish. Customer service put me in touch with a great plumber. 

Jennifer's profile image
4 years ago

We’ve used AHS several times and it has always been very simple and easy to navigate. You just set up the appointment, and then bam, you get a phone call from somebody. They then come and fix the issue. When the pump was broken in my washer, Sears was awesome. The guy came and replaced the pump in 20 minutes. Then he talked to me. I thought he was still working on the issue but he was done already. He was amazing. 

Mike's profile image
4 years ago

My experience with American Home Shield over the past two years that I've had service with them has been good. Signing up online and submitting claims for repairs has been super easy. It was a little difficult the first time but after that, I had no problems. I've had their contractors work on my AC a few times. They have done my stovetop range, refrigerator ice maker, microwave and washing machine too. I keep the contract rolling as my house is about 90 years old. It's really a good fit for AHS's service. I'm happy with how... read more

Monica's profile image
4 years ago

My refrigerator wasn’t cooling. Cal Valley Appliance had to check the electrical part of it and the tech was able to figure it out and just ordered the part to replace the one that he had to replace. And then they checked with me and emailed me to let me know when the part was going to come in and when they were going to be able to come back and complete the service. That took 7 to 10 days. That wasn’t long. The tech followed all the COVID protocols. He was very professional and friendly, and excellent service. 

Diane S.'s profile image
4 years ago

The *********************** technicians were great. They were prompt and courteous. 

The technicians from Arno Appliance Repair were fantastic. They were easy, professional, on time and good to go. 

Karen's profile image
4 years ago

Submitting claims to AHS has been easy. We submitted one for our sump pump and their contractor On Time Plumbing & Heating came out in a few days. The tech did a great job. 

Eric's profile image
4 years ago

I like that American Home Shield is responsive and I like how fast they get the people out there. Most of the contractors sent to me had been good and very nice. The guy from A & M Plumbing was fast. He got everything done and everything was fixed. American Home Shield has very nice people to talk to as well. They’re very courteous and helpful. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,447 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.