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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our recent claim with AHS was for the refrigerator. The freezer was leaking on the floor. I submitted it online on the American Home Shield site and said, “I need something repaired,” and marked what it is. I’ve never had a problem with the website. It’s fine. Then I got an email when it was assigned to a company. And then the contractors called me. The technician that came was fine. He had to fix the filter in the refrigerator, on the freezer thing. He also fixed the dishwasher.
I’ve been with American Home Shield for a year now and a little bit. They’re timely and since I’ve been here, I've had two calls. It has been a good deal for myself because I don’t know about those heaters and things like that, and they send people that can handle it. They’ve done it all times. When the contractor came out, they did a good job and checked everything out. The last time they came out, they didn't completely see one of the brackets because he said he just pushed it in there, and it worked. Now, I got the air co... read more
I called a plumbing claim to American Home Shield on a Sunday. Their contractor All American Plumbing and Draining came to do service in a day or two. There was a leak from the shower and they did a great job repairing that. Having AHS has been pretty good. We had a couple of issues in the past with coverages but they're doing well for us.
We were having trouble with our air conditioner unit. Reep's Air came out to check it up. I was satisfied with their work. Luckily, it wasn't a big issue so it only took about 30 minutes to get it fixed. I was pleased with American Home Shield.
The owner of Cornerstone Construction Solutions came in with an assistant and took care of all the issues that we had with our air conditioner. They did a fantastic job and they were very professional and courteous. They came in with masks and took precautions due to the coronavirus. They're one of the best companies I’ve had come out from American Home Shield. I have been somewhat satisfied with AHS. There are times when I get a little frustrated with the company and that’s when I make calls and talk to somebody that I can ... read more
Fantastic experience from the time I put in the order to the time the technician left our house. Our microwave is working better than before. Thanks
I was getting my AC checked before I turned it on for the summer through AHS's contractor, Hanson Mechanical. The crew had some problems and had to get a part. When they fixed it, the air that night and at about 2:30 the following morning was freezing. It was so cold that I had to put the heat on. The heat wasn't working so I had to call them back again and told them something wasn't right. They came again the following Tuesday and the tech told me that there was a wire switch issue. He fixed that and everything is okay now.... read more
I submitted a claim to AHS because the ice maker didn't work. The contractor fixed it. He said, “Call me back if it doesn’t start making ice.” We waited a couple of days, it never made ice, so he came back and fixed that. When he was here, I told him about the dishwasher. Another guy worked on the dishwasher. And they couldn't find parts to replace the parts. So, I got a new dishwasher yesterday. And then the washer and dryer. A guy came out and worked on it. It works better now, but it’s still making a noise in the final sp... read more
The contractor responded kinda quickly. I didn't expect the same moment, but he came a couple of days later, and that was okay. He did a magnificent job and he kept everything clean. I felt that the dishwasher wasn’t repairable, but he did it and things are awesome now. It was an excellent service.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.