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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Trust worthy company, quick to respond, professional attitudes and they explain everything.
Business response:
Hi Tina, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
They have great service in a timely manner!!
Business response:
Hi William, We appreciate your feedback and will continue to provide you with a great customer service experience.
They are timely, fair and reasonably priced.
Timeliness and professionalism and Accuracy
Business response:
Hi Felicia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Great to work with! Professional technician sent to investigate the issue. Very generally concerned.
Business response:
Hi Mary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The service was good, however, I wish the technician appointment could have been the next day.
Business response:
Hello Janet, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Associates were always courteous & helpful.
Business response:
Thank you, Mercy for letting us know how courteous and helpful our associates are. We look forward to providing you with exceptional service in the future and will strive to continue to make you happy as your warranty company.
The first contractor they sent out diagnosed my ac wrong, I had my insurance company come out & they diagnosed it correctly. I called Am Home Shield & told them. They sent another contractor out & they diagnosed it correctly. They installed a new ac & furnace. The new contractors were very professional, knowledgeable & friendly. The first contractor was not very knowledgeable or professional.
Excellent on every way including trustworthiness, customer service, and well trained technicians at a very reasonable cost
Business response:
Hi Paul, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
American Home Shield has a 4.8 star rating with 96,015 reviews.
American Home Shield is open now. It will close at 5:00 p.m.