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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hornet Appliance Services was pretty good. When they came out the first time to check the problem out, they looked at and diagnosed the dishwasher. But when they brought the piece for the dishwasher, it wasn’t the right piece. So I’m still waiting on them to get back with me on that. Hornet has passed it on to American Home Shield and they rescheduled something else. I think they’re gonna send another dishwasher. I hope so. I've been with American Home Shield for a couple of years now.
At the time we were looking for something like a home warranty, I didn’t find anybody but American Home Shield. A couple of my neighbors recommended them too. They said they had good luck with AHS so, I went with them. It’s exactly what I hoped it would be. We’ve had them for years now and so far, so good. I’m 110% satisfied with them. Sometimes, they’re a little persnickety about what they cover and what they don’t. They are an insurance company, so sometimes they'll try to be stricter about certain things and that can rub ... read more
There was a leak and All Hours Emergency Plumber had to replace a whole lot of the pipe. Then, they found that there was another leak in the part that they didn’t replace. And while they were cleaning out the pipe, there were some things that got into the line and they came out again to clear the line. The piping that was put together is slightly lower than it was before so now, there's still a leak, only it's from the bathroom sink where the pipe runs in where they put everything together. Other than that, the contractors d... read more
The plumber from Home Choice Services is a great guy. He took care of the problem. He was quick, clean, and very pleasant.
The fan on the air conditioner was running without any cooled air. I was given a week out appointment by the rep from American Home Shield, which was not very good. I called back and asked for it sooner, and they gave me a next day appointment. So, I was happy about that. Their customer service was very good. The contractor came out but I felt so silly that it was just the breaker switch. I called the plumber out too to attend to the washing machine and he looked at the hot water heater for me as well. He cleaned the filter ... read more
Filed a claim and within a day I had a contractor and within a week it was fixed. I only had to make the one contact and the ball was rolling. Quick and Easy. I would definitely recommend them to anyone with a home!
My air wasn't getting cold and I had Barnett Air Conditioning come out to fix it. They fixed it that day. American Home Shield has handled everything that I've requested fine. I submit them online. Just read the policy to see what it covers before buying.
When I had a plumbing issue, I submitted a claim to American Home Shield and their contractor, C Mayes Plumbing and Heating came out. The claim went pretty well. C Mayes showed up on time and their tech got the work done really fast. He replaced the sump pump but there is a leak from the new equipment that he installed. The pump itself isn't leaking but the piping that comes out of the ground next to our drying machine is. There are a couple of rubber fittings with some clamps on there that he added which leak. Every time th... read more
I didn't know that I was supposed to purchase some kind of a kit so that the washer and dryer could be stacked. So, when the contractor came here, I didn't have what was necessary to put it back the way that it was. Letting people know would have been good and nice, but it’s minor. I have been without a washing machine for two weeks and the process took a little bit longer than I had hoped, but for the most part, it was good. It would be nice to have a little bit faster, but I'm not complaining about that. AHS saves some mon... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,606 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.