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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield sent Whirlpool out for our appliance issue, but then they couldn't make it, so they sent Sears out. It’s been the same issue. They came out in December and the door wouldn’t lock. It kept throwing a code. Then supposedly, they put in a new computer for me, but then just over a month, it went out again with the same issue. The guy said the wire came loose out of the computer so I paid the $75 even though it was just three days past the 30 days. This recently, the same thing happened. We shut the door and ... read more
We had a water leak and Immediate Response Plumbing & Rooter Service came out. They came back to fix the bathroom. They fixed it a couple of times 'cause they couldn't fix it right. I didn't think they tied the screws underneath really well. They left it kinda loose. The water was coming there from underneath the tank, the one that's connected to the seat. They came back and he said, "I had to tie it up." I said, "Are you sure that the seal is not broken or the tank is not broken or cracked?" The guy said they didn't know. S... read more
response was very good, the repair guy diagnosed the problem very quickly, however the replacement freezer fan is very loud? what do we do now?
We had some work done to our septic tank, and evidently, the guy from Passion Service Pro that put that new pipe in had to make a new access hole for the pipe. There was something that was hanging up the toilet paper because the line kept getting stopped up. The guy just kept flushing it until he got it unstopped. But he was very nice and he did a good job.And then, last summer, we had an electrical issue and Home Shield sent an electrician out. The guy said he had to replace the breaker box. He went to get the whole box in ... read more
Our hot water heater was making a funny noise and it needed a new release valve. Submitting a claim was easy. I did everything online. And then, BB Lewis Plumbing came out. I also had the AC tune-up. Home Shield was great.
Someone told me about American Home Shield so I gave it a try. I felt it was something good to have and I've been with them for two years. When my toilet was leaking, I called to make a claim and paid the $100 deductible. The process was easy. They sent out High Priority Plumbing and they were here the next day. This company was excellent. I thought the toilet was leaking from the bottom but the tech said it was leaking from the back of the bowl. Since the service, my toilet has been functioning flawlessly.
When we moved into our house, the air conditioner wasn't working. We called somebody out to look at it and the tech from that company found that the unit had an electrical problem. The air conditioner person called American Home Shield and stated that we needed someone to come out and look at the electrical situation. Summers and Brown Electrical LLC came and took care of our issue completely. Both AHS and Summers were awesome to work with. They fixed the situation and we are very happy with them. Things have been perfect si... read more
Our ac broke on Thursday night. Because it was the Easter holiday we were not able to get serviced until Monday which caused some discomfort. We are in Florida and experiencing a heat wave. However, when the Contactor came on Monday morning he quickly fixed the problem.
I submitted a plumbing claim with American Home Shield and it was easy. My work schedule made it difficult for the company to schedule a visit but they were available quickly like in less than a week. C Mayes Plumbing came out and changed my garbage disposal and sink faucet. Their tech was fine. With American Home Shield, I feel confident that the problems that I’ve had were fixed, so I feel confident too that other future problems would be fixed as well and would be hassle-free.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,606 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.