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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional and efficient all the time keeping posted when they about to arrived
Business response:
Thank you for sharing your recent experiences with us and please don't hesitate to reach out if you need us in the future. Enjoy your day.
Good customer service, affordable and prompt effective service
Business response:
Hi Gabriel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
This is the first opportunity / need to utilize American Home Shield's services.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. I have sent a private message with contact information for further assistance.
customer service very fast response time
Business response:
Hi Don, Your feedback is appreciated and we hope you continue to enjoy!
Employees not knowing what is covered. Equipment taking so long to get.
I was pleased with the entire process. The rep was professional and completed the job in a timely manner
Business response:
Hi Beverly, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Value, High Quality Service Representatives, Attentive to priorities
Business response:
Hi Richard, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
response, but I wonder if they would actually replace a system covered under contract or just place a bandaid to keep it limping along. I have insurance with a company who has replace a roof at a fraction of what I have paid, but to date I have paid $2400, I have not had anywhere near that in replacemtn costs, so the house coverage is ahead for my case in terms of profit and not in my favor.
Business response:
Hi Spangler, Thank you for updating us about your experience.
Because they are very Best at what they do most of the time, sometimes the contractors they send to us need to be really checked out. We were tricked by once into making a purchase ourselves for over $5200 When we should have just said no, we will let AHS do the purchasing, but the contractors were fast talker and offered us a deal that only caused us heartaches, headaches etc. into buying a new Air condition/heater, our old one could not be repaired it was well over 12 years old. We spent $5200 that we should not have paid ... read more
Business response:
Hi George, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,106 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.