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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,606 reviews
Todd's profile image
5 years ago

My mother-in-law is a Realtor and she recommended Home Shield. I've been with them for two or three years now and I've had no problems with my claims experiences. There was just one occasion when they didn’t cover something that I would have liked, but that’s understood. The contractors do quality work. 

The air conditioning system was not cooling so I filed a claim and I had a prompt call from AMP Mechanical. They came out and they were very professional and very friendly. They did their jobs and left. That's all we wanted them to do. Since they have been out, it is currently cooling. 

Johnny Wise J.'s profile image
5 years ago

American Home shield always delivers in a timely manner. The techs that were sent to my home in the past has always been very professional. After identifying the problem or problems, the issue is always explained throughly to me. Lastly, once the work is complete, the technician always share best practices in order to take care of the repaired equipment. Thanks 

Sandra R.'s profile image
5 years ago

Very responsive, sent multiple service repair companies until problems resolved. 

Laura L.'s profile image
5 years ago

It was a wonderful experience! The temperature of our Refrigerator was not stable. There is ice on the back of the fridge. The technician is very knowledgeable and professional. Would definitely use them again! 

B M.'s profile image
5 years ago

Super easy to file a claim. The technician was prompt, professional and knowledgeable. My washing machine was repaired in less than an hour! Thank you for helping me keep my family clean. 

Frank T.'s profile image
5 years ago

Quick quality work my repairs were done in a very timely fashion and customer service was awesome!! 

Garrie J.'s profile image
5 years ago

Very satisfactory experience. AHS arranged for a repair and it was determined that the needed part was unavailable. AHS immediately made a generous cash offer to buy a new refrigerator for me. I was able to choose a better, brand new refrigerator. An extended warranty, delivery, installation and haul-away were all paid for. I am very pleased. 

Michael Z.'s profile image
5 years ago

They are responsive and dispatch qualified technicians to resolve issues. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,606 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.