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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,106 reviews
Deborah Eastman's profile image
Deborah Eastman 
4 years ago

Always assigned the right company for the job. 

Business response:

Our goal is to pair you with the best contractor that will provide a quick and final resolution. Thank you for sharing your recent experience with us regarding your service request. We are happy that we were able to get the issue resolved for you. We look forward to our continued business together. Have a good day. 

Jay Smith's profile image
Jay Smith 
4 years ago

They use competent and responsive contractors, but some take some time to complete. 

Dolores Bediones's profile image
Dolores Bediones 
4 years ago

very prompt response; call center polite and helpful 

Esekia Motu's profile image
Esekia Motu 
4 years ago

Always have a great customer and always delivery what been said on the phone. 

Business response:

Hi Esekia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Ellen Noble's profile image
Ellen Noble 
4 years ago

5 customer service, quality repair companies 

Business response:

Hi Ellen, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Carolishca Forster's profile image
Carolishca Forster 
4 years ago

Because they have come through for us on several occasions and their customer service team is very polite. 

Business response:

Hi Carolishca, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Priscilla Smith's profile image
Priscilla Smith 
4 years ago

No problem with anything as of yet. They are very helpful. 

Materno C. Aninzo's profile image
Materno C. Aninzo 
4 years ago

Professionalism; on time; keeping their words or promises 

Business response:

Hi Materno, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Phil's profile image
4 years ago

They are incredibly responsive. They get back to you within minutes of filing a claim. Repair people have been uniformly excellent too. 

Business response:

Hi Phil, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,106 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.