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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,607 reviews
Frank's profile image
5 years ago

I have an older air conditioning unit and it leaks Freon every year. It’s one of the older units that takes the more expensive Freon. Every spring, I turn it on and check it out and can hear gurgling in the line where it was low on Freon just a little bit. Freon has to be put in it every year and the same man, Kevin, comes out. I really like that because he knows the history of my unit. One year, another tech came out, but I like that they knew the history of my system, which is very helpful. I didn't have to tell them what ... read more

Andrea B.'s profile image
5 years ago

Awesome!! Everything, worked out, they really came through. Very smooth process this time. 

P P.'s profile image
5 years ago

Responded quickly, professional, explained exactly what the problem was and how he rectified it. 

Hannah r.'s profile image
5 years ago

Didnt cover my ac unit due to no gutters? I was upset but retentions sent someone out for a second opinion and it got fixed with no issues. Every other time has been great. 

Eric M.'s profile image
5 years ago

I was able to make appt and receive the repair on the same day. American Hoe Shield is by far the best home warranty company I've done business with. I highly recommend them. 

Lorrie's profile image
5 years ago

We weren’t having any hot water and that had gone on for a little bit. It was just a matter of relighting the pilot light and then we had to have them come again because even with the pilot light lit, it was not producing hot water. We called American Home Shield, and they sent out D & B, and they came and did an evaluation, and concluded that we needed a new water heater. I'd be happy to have that contractor come out in the future if we ever need anything done as far as plumbing goes. American Home Shield covered the water ... read more

Robert's profile image
5 years ago

Our house is 13 years of age and pretty much, things are starting to go downhill now. We've had it on American home Shield coverage for two years and the service has been excellent. At this stage of the game, everything is fine. They're doing a great job and I thank them for their services. They’ve done the ducts in the house and they took care of the small stuff too. They had someone from Proven Professional Construction come out when our food processor wasn’t working. He said it was kinda old and that he was gonna put in a... read more

Kenneth's profile image
5 years ago

There was a leak on the water heater and I called the technician on a Sunday, and they got contact with me that night. They were there the next day and fixed it. That was the second time I used them, so it was good. I like American Home Shield a lot and by far, this is the best one I’ve had. 

When I purchased my home warranty from American Home Shield I asked the question, will you make a repair on a covered item if it is still working but there is a known problem with the item. Their answer was YES it only makes sense to repair the item before failure to reduce the cost of the repairs. That was one of the reasons I selected American Home Shield because that reduces or eliminates the down time of the item in question. Well they don't!!!I have been with American Home Shield now for about 8 months and my washing ma... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,607 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.