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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,606 reviews
Brenda s.'s profile image
5 years ago

Everything I've had done is done quickly and efficiently. 

Issa s.'s profile image
5 years ago

Fixed the problem with no hassle .customer service was happy to help me with my problem 

Troy's profile image
5 years ago

The process was good. I had a claim for the AC because the fan motor wasn't working. There were some email responses, telling us who to expect, and there was a phone call and an email from Total Air Care. The response was within the 48-hour period. The guy came out here, assessed it and got it working. This was the first time that we ever used the warranty so I didn't really know what to expect. But that's what I wanted and that's what happened so I'm happy with it.I live in Louisiana and it gets extremely hot and humid here... read more

Amanda N.'s profile image
5 years ago

The AHS folks were timely and supportive. They got it assigned to the correct company who was out the next day and did a great eT job. Will continue to recommend both AHS and Mission Plumbing. 

Genevieve's profile image
5 years ago

There was a leak at the well pump and I sent in a claim online. It was easy to do and they said we would be contacted by the contractor within 24 hours and they did. We had good service. This is my second year with AHS and we like the fact that they cover the well pump and septic and a lot of different appliances. 

Ervena D.'s profile image
5 years ago

I just purchased a new home. Noticed water collecting inside refrigerator. Called Claims to place service call. Received call a day or two later from repair company setting up appointment. Service guy was fast, friendly and professional. Problem fixed. Unfortunately he told me it will likely happen again. 

Dick R.'s profile image
5 years ago

Excellent response time, excellent follow up, price is in line with the protection offered, and the piece of mind. 

Grazyna's profile image
5 years ago

They are good. They are punctual and have good people doing the repairs, so we are happy with them. Otherwise we will cancel them. 

Joe P.'s profile image
5 years ago

My initial experience at my primary home was excellent. A plumbing issue occurred with my sump pump on a Friday and I called it in. Within an hour, I had an appointment for a local firm to make the necessary repairs the following Monday morning. (The issue needed fixing but was not an emergency.) Very pleased with both AHS and the local firm. No muss & no fuss. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,606 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.