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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
very prompt in responding, and service has become more seemless though the online portal
Expert Pools came out for our spa issue. They're my favorite. I know Allan, the guy that comes out. He's the one that always works on our pool. I like that AHS gave us an option to choose who we wanted because they were gonna assign it to a different company by default but I was able to select them instead. Allan knows my yard, how to get in and even knows my dog.The only thing is sometimes we have more than one issue. In the past, with some of our plumbing stuff inside, it opened up a secondary issue. The contractors could ... read more
This is the second home that I've had protected by American Home Warranty and I've been pleased for several years and I recommend them to family and friends. Each claim has been followed up on in less than 24 hours and they have always resolved my issues.
Technician was very professional and mannerly. I would recommend them to my friends.
They have taken care of the problems quick and professionally
Coverage and service just as promised. No BS like other companies. Coverage with No questions asked and no waiting for approval
One of the electric motors on the gas furnace was making noise and obviously wearing out. Technician came the very day I contacted American Home Shield, agreed that it needed to be replaced. Motor was replaced about three days later. Furnace sounds fine now.
We had a stoppage in our kitchen sink and the guy from JD Drain Tech came out and snaked it. The claim submission was super easy. The AHS reps were really pleasant. They answered the phone on a Friday night and it got assigned to another plumbing company. So, once you call in your problem, they’ll put in the order and they assign a company to your problem. I looked at the company after they assigned it, which was about 30 minutes later. I wasn’t happy with what I saw online about the reviews and about the company, so I calle... read more
Our toilet was overflowing. I submitted the claim online and the next day, the plumbers called and set up an appointment. They came on time so everything went really well. It was really easy to submit the claim with AHS online. You don’t have to worry about staying on hold with anybody or anything like that. You just submit it and then somebody calls you the next day. You can do it at any time of the day but if it’s 9 o’clock at night, you’re not gonna be able to call somebody.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,606 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.