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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
professional workers; quick response time
Business response:
Andrea, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Their website for making payments and requesting service is great. They will service small issues quite quickly and will likely pay your claim when it's a smaller cost. If you have anything larger that is higher cost, they will find any way possible to get out of paying that item and tends to take longer to get serviced. If you have something like an Air Conditioning issue it will take 4-8 days for someone to get out to take a look at it. This is especially bad when you live in Arizona (a very hot climate and considered an e... read more
The work gets done, but not as soon as needed.
Business response:
Melinda, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Speed, efficiency, accuracy and complete correction to problem.
Business response:
Sharon, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
My A/C was fixed in 2 days. Much appreciated.
Business response:
Randy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
My experience has been good so far. The appliance department did an amazing job helping navigate the shopping page. One of the appliances was no longer available so I was given the option to shop of site and send my invoice in to Ahs for a check payout. Except for a couple of snag with the payout, the process seem to be working. Still waiting on my check, I will update when complete.
Business response:
Mary, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Love the plan but from initial service to approval time to actual work to repair takes longer that we expected The company that help us with our AC was top notch. No complaints with them. They were friendly and effective Thank you Moreno plumbing and Heating awesome job.
Business response:
Dear Joel, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
The service provided was excellent. The technician was very professional.
Business response:
Dear Beverly, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
Great value and customer service, technicians are professional and friendly.
Business response:
Brenda, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,571 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.