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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The repairman was, on time, very professional, and fixed the problem in a flash! I would welcome his help on any problem we have.
Business response:
Dear Cynthia, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
I enjoy the ease of scheduling service and how quickly the companies contact me to schedule service. Most of the companies that have come out, have done a great job.
Business response:
Dear Karen, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Great service and great recommended vendors to perform the service.
Business response:
Dorothy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Our air-conditioner hasn't worked this well in years. Our provider was prompt and extremely proficient in his area of expertise.
Business response:
Dianna, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
My upright refrigerator is still not working properly. The icemaker is making pyramid ice at the bottom. It will be serviced again on Thursday of next week. This makes the 4th time.
Business response:
Dear Juanetta, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Ease of setting up a request for repair. But one down side I have experienced in the past which I already informed AHS about needs AHS' attention. One suggestion I have is that they should allow customers to recommend the service provider to use especially on more urgent cases. Any suggestions is highly appreciated. Like when I had a repair needed on my home aircon. They want me to wait for 3-5 days before the technician becomes available. That time it's like 105F in Texas, you think my family can wait that long? Can your fa... read more
Business response:
Francis, Thank you for your feedback on your American Home Shield experience Please contact bestco@ahs.com!
Liked the promptness of scheduling contractors. Disliked the quality of some of the contractors and lack of follow-up from AHS
Business response:
Dear Mike, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Claims were handled in a satisfactory manner once addressed snafu was corrected.
Business response:
Joseph, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
I've requested service twice (once for electrical and once for plumbing) through my AHS home warranty. I had a great experience both times. I'm very pleased that everything (parts and service) was covered by the standard service fee.
Business response:
Dear Lynn, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,922 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.