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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,926 reviews
Patricia's profile image
Patricia 
11 months ago

A great company keeping our household running 

Business response:

We are happy to hear that the warranty has provided satisfactory service. Please reach out whenever you need warranty assistance. Enjoy your day. Sincerely, Stacy 

Harriet's profile image
Harriet 
11 months ago

Very prompt in resolving my issue. Have used them for many of my problems and they have responded quickly and efficiently. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Robert's profile image
Robert 
11 months ago

Good service in a timely manner. Help from them on getting the service workers back out to house. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Ashraf's profile image
Ashraf 
11 months ago

Answering my calls on time and service on time Need to have more experience technician with newer technology equipment 

Business response:

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy 

Srinivasu's profile image
Srinivasu 
11 months ago

I like the convenience of filing service request. Like the tracking and asking the feedback how the vendor did it. I found some times some of the service companies does not do service but try to avoid service. Which as a customer I feel AHS is behind it. I also came across some companies charging too much on customer as well as AHS. You as company should help the customer when a customer is getting charged exubarent price. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Lloyd Gregory's profile image
Lloyd Gregory 
11 months ago

The best experience ever of getting exactly what you are paying for, 1st of all we are talking about being in the dead of wintertime with freezing cold temperatures outside, i play my online claim which with an hour AHS had contacted a supplier to repair my heating system, and they reached in within another hour to say they were coming the very next day and within 24 hours it was repaired, 

Business response:

We are happy to hear that the warranty has provided satisfactory service. Please reach out whenever you need warranty assistance. Enjoy your day. Sincerely, Stacy 

Chris's profile image
Chris 
11 months ago

I've had AHS for more than 20 years on 4 different homes. Over The years I've had 4 heat pumps replaced 2 dishwashers, 3 hot water heaters repair to two fridges and 2 washers. People think that home warranties aren't really needed, but when you're looking at replacing a six or seven thousand dollar heat pump.Sometimes this money you just don't have. This is an essential policy fir any home owner Highly recommend will always have one 

Business response:

We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy 

Jimmie's profile image
Jimmie 
11 months ago

I love how quickly they serviced my applicant and resolve the issue 

Business response:

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Stacy 

Sherry's profile image
Sherry 
11 months ago

When I contact AHS for an issue, I receive info within a day from a company that can help. 

Business response:

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,926 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.