This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
- BestCompany (32,795)
- American Home Shield (22,750)
- Homewarranty (15,556)
- Bizrate (11,002)
- Others (16,748)
Easy to deal with, although contractor assignment can take a little time.
Business response:
Hi, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
Good response time and follow up. But took a bit of time to resolve and my tenants were not too happy!
Business response:
Hi Anoop, Thank you for sharing your AHS feedback! We hope you continue to enjoy the prompt customer service and coverage we provide
Service was fine. Unfortunate that it took two tries to get my furnace to work. Still concerned about the new furnace being quite smaller than the one it replaced but we'll see what happens over time.
Business response:
Hi Keith, Thank you for sharing your AHS feedback!
The issue with my appliances was resolved, and even though we had to call back for the water heater, the company selected came address the issue in a very timely manner
Business response:
Hi Maria, We appreciate your feedback and will continue to provide you with prompt and professional service. Thank you,
Everytime I have had these minor issues, the claim was completed and no questions asked. I always wonder when I have something major that cannot be fixed, if the company will honor their commitment and replace the item... The only problem I have had so far is that I opened a claim that was NOT covered because it was out of my house (plumbing, but outside, is NOT covered) and they still wanted to keep my $125 copay... which was absurd.
Business response:
Thanks Roberto We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
I like the quickness of service I get as long as it's not a holiday
Business response:
Dear Marilyn We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
Disappointed by the selection and service of companies dispatched. Limited follow through to make sure things are complete. Has taken months to get things somewhat resolved for multiple issues even after numerous called to find out the status of service request outcomes.
Business response:
Hi Gianna, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
My garage broke and AHS had a companies assigned to fix our garage asap. The company came out and immediately replaced everything and now we are back in business. Great service! I have family member who told me about AHS and stated they have had the same great experiences. I am sorry glad I changed from my last warranty to AHS.
Business response:
Hi Ashlea, Thank you for sharing your AHS feedback! We hope you continue to enjoy the prompt customer service and coverage we provide.
Great coverage and service company was competent and kind.
Business response:
Hi Stephanie, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,125 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.