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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like the convenience of filing service request. Like the tracking and asking the feedback how the vendor did it. I found some times some of the service companies does not do service but try to avoid service. Which as a customer I feel AHS is behind it. I also came across some companies charging too much on customer as well as AHS. You as company should help the customer when a customer is getting charged exubarent price.
Business response:
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy
The best experience ever of getting exactly what you are paying for, 1st of all we are talking about being in the dead of wintertime with freezing cold temperatures outside, i play my online claim which with an hour AHS had contacted a supplier to repair my heating system, and they reached in within another hour to say they were coming the very next day and within 24 hours it was repaired,
Business response:
We are happy to hear that the warranty has provided satisfactory service. Please reach out whenever you need warranty assistance. Enjoy your day. Sincerely, Stacy
I've had AHS for more than 20 years on 4 different homes. Over The years I've had 4 heat pumps replaced 2 dishwashers, 3 hot water heaters repair to two fridges and 2 washers. People think that home warranties aren't really needed, but when you're looking at replacing a six or seven thousand dollar heat pump.Sometimes this money you just don't have. This is an essential policy fir any home owner Highly recommend will always have one
Business response:
We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy
I love how quickly they serviced my applicant and resolve the issue
Business response:
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Stacy
When I contact AHS for an issue, I receive info within a day from a company that can help.
Business response:
It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy
I've been very pleased with AHS. Prompt and reliable. Customer service reps are excellent and eager to be of service, even during the most trying of times. I do highly recommend AHS for anyone thinking of getting a home warranty.
Business response:
We are happy to hear that the warranty has provided satisfactory service. Please reach out whenever you need warranty assistance. Enjoy your day. Sincerely, Stacy
It greatly reduces of anxiety of the unknown costs of repairs. The service was quickly scheduled and the contractor was here within days. Contractor was professional and worked quickly.
Business response:
Hi Derrik, Thank you for sharing your AHS feedback! We hope you continue to enjoy the prompt customer service and coverage we provide.
Have never used American Home Shield and was hesitant to get warranty. The last 2 people I have spoken to have been very nice.
Business response:
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy
prompt always right on time. Would recommend to any home owner.
Business response:
We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 144,031 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.