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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,533 reviews
Danny Yost's profile image
Danny Yost 
6 months ago

It took too long to fix the problem. The repair of my refrigerator was a two-part job to get my ice maker repaired. The technician was very knowledgeable and thorough in his work. The first try did not solve the problem, but he knew the parts needed to complete the repair and was back in two days to complete the job. Good work but i was without service for three weeks. 

Business response:

Hi Danny, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Rob Val's profile image
6 months ago

Good to have insurance coverage with AHS. 

Business response:

Hi Rob, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Jill's profile image
6 months ago

I'm not a fix it type person, so to be able to have something fixed rather than buy new or do without. The small monthly fee is worth knowing I can get things fixed. There is the service fee, but you would pay that to any repairman. This is fixed with the service fee. Well worth it. 

Business response:

Thanks Jill. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Donald's profile image
6 months ago

See below . The overall rating is shown below 

Business response:

Hi Donald, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Jonathan's profile image
6 months ago

Best warranty to have for your house period. 

Business response:

We always enjoy hearing what our customers have to say, Jonathan. Thanks so much for leaving a review. 

Johnny Rodriguez's profile image
Johnny Rodriguez 
6 months ago

It's worth the investment, since major appliances could be very expensive to replace and this coverage seek to repair, if not repairable can be replace to something similar. 

Business response:

Dear Johnny, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Janet's profile image
6 months ago

Quick efficient service. Every job done by their contractors was excellent. 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Jedidiah's profile image
6 months ago

Quick service when you need it. Just waiting on a ceiling patch 

Business response:

We always enjoy hearing what our customers have to say, Jedidiah. Thanks so much for leaving a review. 

Alex Nasjletti's profile image
Alex Nasjletti 
6 months ago

After almost 10 years of service, AHS stepped up to cover repairs on my AC condenser and Boiler work that happened to come one season after another and left a perfectly working system in each case. Very happy we had AHS and they had our back to bring our systems back online in a professional manner. No questions asked. 

Business response:

Hi Alex, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,533 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.