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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,550 reviews
Rory's profile image
Rory 
a year ago

I've had AHS for several years and it's been great. 

Business response:

That's exactly what we like to hear. Thank you so much for sharing your warranty experience. Have a good day. Best Regards, Stacy 

Mia's profile image
Mia 
a year ago

Service is quick and easy. Less stress on me when there’s an issue at home 

Business response:

Thank you for sharing your feedback. I'd like to apologize for not meeting your expectations. Please know that our team will be using your feedback to prevent this from happening again in the future. Sincerely, Stacy 

Walter Willis's profile image
Walter Willis 
a year ago

Everything is fine with this policy. I would just like to have everything that is transpired. Email to my address is listed with the company. That’s all I need.. 

Business response:

We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy 

Tracy's profile image
Tracy 
a year ago

the only problem I have, I left AHS one time, and they promised if I came the visits would stay at 100.00. this was false I called the were suppose refund 50.00 back and it never happened the service were 125.00 each 

Business response:

I hate to hear your experience has caused some frustration. We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Carmen's profile image
Carmen 
a year ago

Overall, I like everything about Home shield. I always have very good results. And their employees are very knowledgeable on their appliances. 

Business response:

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy 

Megha's profile image
Megha 
a year ago

Technician was very professional and knowledgeable. 

Business response:

Thank you so much for the great review! If there are any other services you need, please visit our website ahs.com. Best wishes, Stacy 

Krystle's profile image
Krystle 
a year ago

Quick and easy to file a claim, appointments are same day or next day. Repairs have been correctly each claim. Great value for the cost. 

Business response:

We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy 

Daniel's profile image
Daniel 
a year ago

The repair person was friendly and went above and beyond fixing the problem. I’ll be a customer for life! 

Business response:

That's exactly what we like to hear. Thank you so much for sharing your warranty experience. Have a good day. Best Regards, Stacy 

Slajko's profile image
Slajko 
a year ago

I like the fact that I call AHS and they assign a vendor. The service charge is okay. Sometimes there is miscommunication problems between AHS and the vendor and this can hold up the ordering of parts or the approval of repair. 

Business response:

We're thrilled to hear that you were satisfied with our services. We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,550 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.