American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,926 reviews
Walter Willis's profile image
Walter Willis 
11 months ago

Everything is fine with this policy. I would just like to have everything that is transpired. Email to my address is listed with the company. That’s all I need.. 

Business response:

We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy 

Tracy's profile image
Tracy 
11 months ago

the only problem I have, I left AHS one time, and they promised if I came the visits would stay at 100.00. this was false I called the were suppose refund 50.00 back and it never happened the service were 125.00 each 

Business response:

I hate to hear your experience has caused some frustration. We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Carmen's profile image
Carmen 
11 months ago

Overall, I like everything about Home shield. I always have very good results. And their employees are very knowledgeable on their appliances. 

Business response:

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy 

Megha's profile image
Megha 
11 months ago

Technician was very professional and knowledgeable. 

Business response:

Thank you so much for the great review! If there are any other services you need, please visit our website ahs.com. Best wishes, Stacy 

Krystle's profile image
Krystle 
11 months ago

Quick and easy to file a claim, appointments are same day or next day. Repairs have been correctly each claim. Great value for the cost. 

Business response:

We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy 

Daniel's profile image
Daniel 
11 months ago

The repair person was friendly and went above and beyond fixing the problem. I’ll be a customer for life! 

Business response:

That's exactly what we like to hear. Thank you so much for sharing your warranty experience. Have a good day. Best Regards, Stacy 

Slajko's profile image
Slajko 
11 months ago

I like the fact that I call AHS and they assign a vendor. The service charge is okay. Sometimes there is miscommunication problems between AHS and the vendor and this can hold up the ordering of parts or the approval of repair. 

Business response:

We're thrilled to hear that you were satisfied with our services. We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy 

Gordon's profile image
Gordon 
11 months ago

Convenience of knowing any repair or replacement will be done in a timely matter 

Business response:

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy 

Tyrone's profile image
Tyrone 
11 months ago

We’ve requested the same professional technician every time because since our first service with him he was amazing professional quick quiet & clean..?I’m so embarrassed that I can’t remember his name but again he’s a awesome technician 

Business response:

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,926 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.