This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff that I engage with via the phone are quick to answer the call and help where they can. However, my last experience with an issue resulted in a delay of about 3 days for the technician to visit the home as AHS only had 1 electrical contractor for our area. Once the technician arrived, he was able to correct the issue promptly. Our rates continue to rise (without our agreeing to a higher rate or advance notification of the change).
Business response:
Hi Heather, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
I appreciated the prompt approval of the air conditioning repair during a warm week of weather.
Business response:
Hi Dave, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
There was never any argument the gentleman that they contracted came out, made the request for the repairs we needed, and they took care of it.
Business response:
Hi Pamela, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
The company is very responsive. They act quickly to find the appropriate tradesman to handle your situation.
Business response:
Hi Dona, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide!
I like that I was able to have appointment right away for service
Business response:
Hi, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
excellent service . Did not experience any problems and professional customer service
Business response:
Hi Stan, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
I like the customer service, usually like the 3rd party companies which come out, What I dot like about the pluming co was they guess at what the issue may be without wanting to do any kind of service.
Business response:
Hi Ruth, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide!
Business response:
Hi Lashaun, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide!
Top quality contractors assigned to do the repairs and they get the job done fast. Little bit costly with the service charge you have to pay on top of monthly fees but well worth it for the peace of mind.
Business response:
Hi Ravi, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,273 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.