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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,529 reviews
Janneth Campbell's profile image
Janneth Campbell 
6 months ago

Well, because the toilet wasn't clogged at the time service man came. He couldn't do anything. 

Business response:

Dear Janneth, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

William's profile image
6 months ago

AHS always assigns our claims to good contractors, e.g. Barlow Plumbing. 

Business response:

Dear William, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

GM's profile image
6 months ago

Great service, easy to get in contact with company and the businesses associated have been spot on regardless of their online reviews. 

Business response:

Thanks GM. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Martha's profile image
6 months ago

Very satisfied with the service, the young man they sent to repair the air conditioning was very kind and did a very good job. 

Business response:

Hi Martha. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Dave's profile image
6 months ago

Issue resolved in a timely manner, technician was on time and left everything in good order. 

Business response:

Dear Dave, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Richard's profile image
6 months ago

On time for setting up appointment and getting a good day/time. Work with me on my schedule. Repair person on time, called before arriving, and was very knowledgable on what was wrong with washer. Had part in hand, repaired in 15 minutes. Tested unit - Perfect. Excellent experience. 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Michael's profile image
6 months ago

I submitted a repair request on the 18th of November got a repairman to come out and he told me it would take more to repair than replace. Your company was not happy with his results so you sent another company to look at my washer. Took them until the 22 nd of November to look at my washer. They recommended repair vise replacement. on 25th I called your company and you indicated the repair request for parts was not yet submitted. You call the company and then they called me and their parts department has not submitted the r... read more

Business response:

Hi Michael, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Angela's profile image
6 months ago

Well worth the money and peace of mind when something breaks! 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Elizabeth's profile image
Elizabeth 
6 months ago

Whenever we have an issue, service person comes out and it's quickly approved. It does take a LONG time to get someone out, but I know that's just due to the service people busy schedules. I have already reccomended 3 friends to sign up for this warrenty in the one month I've lived here :) 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,529 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.