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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,623 reviews
Patricia's profile image
a year ago

I have only one complaint and that is you refused to repay my air conditioner unit because of damage being done by dogs. The damage was done Peter to my purchase by dog that belonged to the seller of the home. I was told that American Home Shield would replace anything that was damaged prior to purchase of the home. I’m extremely unhappy that I was lied to. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Mylah's profile image
a year ago

Like the service but dislike the cost! They are pricing seniors out. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Susan Bivins's profile image
Susan Bivins 
a year ago

AHS just replaced my built-in GE over-the-range microwave. They sent a GE appliance technician to diagnose the problem, and determined that a new replacement was the best option. They instructed me how to order, and gave me choices on make and model. I made my selection, it was delivered and installed, and the old microwave taken away. This took only one phone call (to report the issue). No muss, no fuss, just good service. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Jackie's profile image
a year ago

Most recent plumbing service has been delayed. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

JoAnna Meyer's profile image
JoAnna Meyer 
a year ago

Loved how quick we got our AC serviced when it went out. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

William Norris's profile image
William Norris 
a year ago

Fast service dependable technicians reasonably priced 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Don's profile image
a year ago

AHS is always ready to help without question. I appreciate that very much. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

CARMEN QUINSEY's profile image
CARMEN QUINSEY 
a year ago

Reliability of service and knowing AHS will send out knowledgeable, dependable service people and a company you can rely on 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Anna Tinoco's profile image
Anna Tinoco 
a year ago

I like that no matter how expensive this repair may be, American Home Shield has repaired my issue with one flat fee. Love it! 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,623 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.