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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,624 reviews
Carolyn's profile image
a year ago

American Home Shield has been a lifesaver for this 81-year-old lady who depends on them to repair anything that fails in my house. The most recent experience was a toilet that wouldn't turn off. Jeremiah replaced the faulty parts and everything is now working perfectly. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Richard Worley's profile image
Richard Worley 
a year ago

The service was fast. Submit the claim thrusday and the next day the service guy contacted me and came out that day. By Wednesday the following week he had it installed. The service guy was really professional 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Harold Woods's profile image
Harold Woods 
a year ago

Quality, Respect, Compassion, timeliness! These are the best discriptions i can give for the service and delivery that AHS has provided my family. It is insurance that you hope you never need, when we have needed it they were there and helped us. have had 5 claims in 9 years and every one has taken a bad situation and made it better simply because AHS has been AMAZING. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jonathan Savell's profile image
Jonathan Savell 
a year ago

When my dishwasher broke replacement parts were unavailable and AHS promptly replaced the unit. But the installer was a jerk, came twice and didn’t install it. Then AHS said they have no contracted installer and told me to get my own. I think that if AHS is going to serve an area it should have contracted installers. 

Business response:

Hi Jonathan, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

Daniel Compean's profile image
Daniel Compean 
a year ago

Coverage and professional services all the time. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Ren Haynes's profile image
Ren Haynes 
a year ago

Great service!!! The service guys they send out are professional and know their stuff!!! 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Sharmane S's profile image
Sharmane S 
a year ago

Ease of placing a service request and service updates. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Frederick's profile image
Frederick 
a year ago

Quick response and professional service people. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Rick Stillman's profile image
Rick Stillman 
a year ago

We have been AHS customers for many years. They have provided great service for us on a number of things. From a pipe leak in the wall to a new HVAC system. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,624 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.