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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,426 reviews
Derrick R.'s profile image
Derrick R. 
a year ago

Customer service reps have been helpful and courteous. Most repair companies that have been dispatched to us have been very good. 

Business response:

Dear Derrick, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Paul Rugg's profile image
Paul Rugg 
a year ago

The technicians assigned have all been great and service is quick. 

Business response:

Paul, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Richard's profile image
Richard 
a year ago

Quickly handled my issue. The company that was assigned took care of the problem in a timely manner. 

Business response:

Dear Richard, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Mlange's profile image
Mlange 
a year ago

Ease of filing a claim/ requesting service. Timeliness of the repairs. 

Business response:

Mlange, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Eduardo's profile image
Eduardo 
a year ago

The rep was very professional and act quickly to resolve the problem 

Business response:

Dear Eduardo, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Robert's profile image
Robert 
a year ago

EXCELLENT RESPONSE TIME and the job was completed on time. 

Business response:

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

NDonnella's profile image
NDonnella 
a year ago

I was happy to work with American Home Shield. They were fast with getting someone out to our home to fix the water heater. First time visit brought back the heater and some warm water. I say some because some warm water went bye-bye after three days. Company returned and replaced the "bad" part. I don't think the water is as hot as it should be but we'll see. Been pleased with American Home Shield and their fast responses. 

Business response:

NDonella, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Carmen Martinez's profile image
Carmen Martinez 
a year ago

Fast response to service call. Service provided in a timely manner. Satisfied with service provided. 

Business response:

Dear Carmen, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Daryl Braden's profile image
Daryl Braden 
a year ago

I like the fast response time and the willingness to resolve my issues 

Business response:

Dear Daryl, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,426 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.