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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service on a plumbing call was great and the plumber fixed the toilet issue, but not the valve issues. I was told on a telephone call with AHS that the issue was covered, but then when plumber came back, was told the issue was not covered. Very confusing and frustrating. So... I cannot knock the services, but the communication was poor. I should have not had to call AHS to follow up on the submitted quote for outstanding issue, and should have received correct information when I contacted them.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Easy to schedule and they answered all my questions very quickly via the chat option.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Customer service is great! The contracted companies have been great as well!
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Fantastic work and efficiency also provided much needed information
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Very easy to file claim and no hassles with the service people. Great peace of mind.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
I think ahs needs more reliable plumbers. You shouldn't have to jump through so many hoops to get reimbursed when you have the okay to hire an outside contractor.
Business response:
Hi Anna, Thank you for bringing the plumbing issue to our attention. I would be glad to speak with you to assist with the issues that occurred.
Amazing service!!! I truly recommend to go with American home shield. Trust me you will definitely need them in the future and they’ll take good care of you.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
What I dislike is not talking to a person
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Security and peace of mind. They respond immediately.
Business response:
Hi Ronald, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,632 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.