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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,632 reviews
Barrington White's profile image
Barrington White 
a year ago

Worth the money and the service. Just wish we could get things addressed during weekend hours 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

MARTHA's profile image
a year ago

Quick service! Very helpful warranty program! 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Lindsie Schuster's profile image
Lindsie Schuster 
a year ago

Dependable. No haggle. Results every time ! Life happens and AHS has always been there. Everyone with a home should have AHS. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Levern Bynum's profile image
Levern Bynum 
a year ago

I like how the company got someone out to do the repairs and it was very affordable! However the technician came in March after the work order was placed in February. Then he didn’t come back until April to fix the refrigerator! That was a long wait! 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

BRUCE's profile image
a year ago

Warranty came with the house purchase. Used it 3 times, for re-key of house keys, service on clothes washer, and leaking sewer pipe. I expect that all together, these 3 services would have cost more than the warranty, but I did not see the cost for the service, so I have no way to judge. Accessing the service was easy and the contractors responded quickly to issues. 

Business response:

Hi Bruce, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ld Jones's profile image
a year ago

I have used the services of American Home Shield 2 times. Simply said, they have lived up to their contract. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

GARY's profile image
a year ago

Price of mind knowing that we’d be covered in the event something unused happened. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Marina Enclarde's profile image
Marina Enclarde 
a year ago

The service from the assigned workers is great. I do think that there needs to be a way to differentiate more urgent matters over others. For example when our hot water heater went out, it took a little over a week to get it replaced. In my opinion they should prioritize fixes such as these. 

Business response:

Hi Marina, We appreciate your feedback and hope to improve our customer experiences. 

JACQUELINE's profile image
JACQUELINE 
a year ago

Fast and efficient service. This was my first claim and i am impressed by the service i received! 

Business response:

Hi Jacqueline, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,632 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.