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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,835 reviews
Jeffrey's profile image
Jeffrey 
a year ago

Coverage of repairs help surprise expenses 

Business response:

Jeffrey, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Mark Longenecker's profile image
Mark Longenecker 
a year ago

They have always been very helpful and saved us money. 

Business response:

Mark, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Michael's profile image
Michael 
a year ago

They Handled the problem fast and efficiently. The only thing I didn't like is that the customer service was not able to answer my questions on what my contract covered. I was forced to go to the sales department to answer my question that in the long fun saved me money 

Business response:

Dear Michael, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Alix Ibarra's profile image
Alix Ibarra 
a year ago

Great customer service from American Home Shield, fast response, great A/C company who came to repair my A/C 

Business response:

Dear Alix, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

tammy merriweather's profile image
tammy merriweather 
a year ago

I had American Home Shield insurance for about over 10 years. During that time. I did see a decrease in the response time and also an increase in price. I found this product, our service to be more expensive than what I needed. 

Business response:

Dear Tammy, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Robert Hammond's profile image
Robert Hammond 
a year ago

Quick responses. Professional tradespeople 

Business response:

Robert, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Barbara Shockley's profile image
Barbara Shockley 
a year ago

We have been a member for about 504 6 years. It very easily worth the membership. All our claims have been settled and the pros they send out have been worth it. I recommend AHS to anyone who has a home. 

Business response:

Barbara, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Thomas mary's profile image
Thomas mary 
a year ago

Home shield are of good company and also well known, but they increase price monthly 

Business response:

Hi Thomas, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah 

Henry Brutus's profile image
Henry Brutus 
a year ago

Great company, great service, a bit difficult to get in touch with them. Email or chat would be great overall service improvement. 

Business response:

Henry, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,835 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.