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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,088 reviews
Art's profile image
5 years ago

I've been using AHS since they've been with Century 21, and the Regional Reps have been great, and responsive to me and my clients. I most always put the Plan on a home when I list the home for sale, not only for the buyer, but my seller as well. Once in a while, a client doesn't want the program... but like one house I'm getting ready to close tomorrow... I suggested to my seller that we should put the program on her house (it was one of her rentals), she didn't want to... so instead of paying 775 for the plan, and then 80 ... read more

Business response:

Hi Art, I am glad to hear about your most recent experience and the heat pump that was installed. I hope you continue to enjoy! 

Vince Tellez's profile image
Vince Tellez 
5 years ago

Took care of problem right of way replacing my ice maker because of the other ice maker being Jamed. 

Business response:

Hi Vince, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Antonio Cogliandro's profile image
Antonio Cogliandro 
5 years ago

AHS has always been responsive to us. In the case of discrepancies, they have always proactively resolved the issues. 

Business response:

Good afternoon Antonio, Thank you for providing us with such positive feedback about your American Home Shield experience. 

Tammi's profile image
5 years ago

The representative was professional and nice they getting better 

Business response:

Hi Tammi, I hope you continue to enjoy AHS! 

Mary Torres's profile image
Mary Torres 
5 years ago

Anytime I have something broke the get it fixed right away. I have never had any problems with American Home Shield. They have helped me with many things that broke in my home as I a widow and do not know how to fix many things. 

Business response:

Hi Mary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

George Street's profile image
George Street 
5 years ago

Great company to work with! Value for the money 

Business response:

Hi George, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Douglas Thompson's profile image
Douglas Thompson 
5 years ago

no problems when I call they are on top of it. They are making sure customers are happy. 

Business response:

Hi Douglas, Your feedback is more than appreciated at American Home Shield and we hope you continue to enjoy a great customer service experience ! 

Jmoncur's profile image
5 years ago

Everyone that I have come in contact with as a member of AHS has been extremely helpful and professional. I would highly recommend this service to everyone. 

Business response:

Hi J Moncur, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Julie Nelson's profile image
Julie Nelson 
5 years ago

The contract to Dawson Services call contacted us the same day we contacted American Home Shield they came out the same day they went to get the part we needed the same day and fixed our furnace the same day. This service was excellent 

Business response:

Hi Julie, I would like to thank you for providing American Home Shield with such positive feedback about your overall experience. It is always great news to hear form our customers about their home repairs that have been completed by AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,088 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.