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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Your company used to give its customers the highest quality service. Now there seems to be a denial and negative policy in place when it comes to repairs and replacements. My daughter cancelled her membership I was about to do the same except for a helpful and supportive representative named Gabs who went the extra mile to address my concerns and actually help me and my daughter to renew both of our memberships. We were promised two $100 Amazon gift certificates for keeping our memberships - which we were informed of after w... read more
Business response:
Hi Linda, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
So far, we have been extremely happy with American home show. The technicians that have come out I’ve been professional and quick and done a good job. We’ve had no problems at all. It’s all happened very fast and very satisfactory. Paying. At me.
Business response:
Thanks Gitana. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
Explained what what needed and why helpful tips for a new ew garage door owner
Business response:
Hi Mona, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Great fast and very reliable. My technician are always professional and go the extra mile.
Business response:
Dear Althea, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
Easy to schedule service! Got an appointment in a decent amount of time and with friendly technician.
Business response:
Hi Lemaya, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
Qualified technicians that fix it right the first time and arrive within the stated window. Schedulers are very accommodating to my availability.
Business response:
Thanks Barak, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
We love the service, someone is assigned to our requests quickly. We've had very good service for most of our appliances. The only problem was pool repair, we had a leak in our pool heater, the contract stated it would cover it but they wouldn't after several attempts and reviewing the contract with them. The support person (a manager) could only say they were told it wouldn't be supported, could not explain why that was opposite of what the contract clearly stated. I could have sued them over this.
Business response:
Hi Buck, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
very easy application to schedule repairs. Great tech's doing the service. Has been a great help to me this year. I had two plumbing issues both handled quickly. Just had issue with my free-standing range. Has to be replaced. I really like how the replacement options were presented. I have a new range hopefully coming 2/02/2025. No cost to me. So thankful for the warranty program this year.
Business response:
Thanks Vicky. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
The monthly price keeps going up and your core services do not change. The add ons that you try to help account for the price increase do not help.
Business response:
Hi Samantha, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,926 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.