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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,127 reviews
Omar's profile image
9 months ago

This Technician man is super polite, respectful and he knows what he is doing. I will give him a lot more than five stars. God bless him. I hope a lot of Technician like him…… 

Business response:

Hi Omar, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Lorenza's profile image
9 months ago

Información rápida , cuando he solicitado el servicio 

Business response:

Hi Lorenza. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Mrs.'s profile image
9 months ago

I like the timely manner that the appointments are made 

Business response:

Hi, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Terry Londenberg's profile image
Terry Londenberg 
9 months ago

Very fast service this time. Washer unfortunately was not repairable but received a bit of a credit towards a new one. Not the same level as what we had but helped. 

Business response:

Hi, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Gary Aylor's profile image
Gary Aylor 
10 months ago

I have used American Home Shield for the last 17 years and have found them to be fair and provide a good service. The price for the yearly contract keeps increasing and the Trip Charge Fee has also increased. 

Business response:

Hi Gary, Your feedback is greatly appreciated! 

JeffP's profile image
10 months ago

I dislike the fact that they have outsourced their customer service function to the Philipines. Many of the agents you deal with barely speak understandable english. In addition, they are more interested in reading from their script than actually listening to your problem. I also dislike that AHS has only one contractor in the entire Milwaukee area for heating and air conditioning services. I like that some of their contractors are able to schedule a service visit timely. 

Business response:

Hi Jeff, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Kevin's profile image
10 months ago

Got what they said I was going to get no problemo 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Charlie's profile image
10 months ago

Everyone was very professional in handling the issue that I had 

Business response:

Hi Charlie. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Melissa's profile image
10 months ago

Highly recommend purchasing this home warranty . 

Business response:

We always enjoy hearing what our customers have to say, Melissa. Thanks so much for leaving a review. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,127 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.