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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,082 reviews
Chris's profile image
6 years ago

Seamless. Asked for service through their portal and got a call within 24 hours. Fixed in 48 hours. Well worth money ! 

Barbara F's profile image
Barbara F 
6 years ago

My 11 year old washer started giving me problems so I put in a claim to American Home Shield and they had someone out the next day. My problem was resolved and it only cost me $100.00. Much better than buying a new washer! Thank you AHS for wonderful service. 

Business response:

Hi Barbara, It is always a pleasure to hear good news about customer experiences and the technicians that complete the repairs! I hope you continue to enjoy your American Home Shield warranty! 

Joe M's profile image
6 years ago

Great service, good customer service. Fast service when called upon. 

Single Homeowner's profile image
Single Homeowner 
6 years ago

As a single homeowner, I appreciate American Home Shield connecting me to quality service providers/contractors. 

Business response:

Hi, Your feedback is more than appreciated! 

Robin's profile image
6 years ago

AHS is always professional and courteous. Fast , efficient and knowledgeable. They have always been able to help when I needed it. Even when one of the contractors wasn’t forthcoming with correct diagnosis they sent another at no cost 

Business response:

Good morning Robin, It was a pleasure to read your feedback about your experience with the contractor. I am glad to hear about the customer service experience and the repairs that were completed. 

John's profile image
6 years ago

The technician - Tim - arrived ahead of schedule and was very courteous, knowledgeable and professional. The heating unit was quickly repaired and Tim explained thoroughly what was repaired and how to handle this problem in the future. 

Willie's profile image
6 years ago

AHS enlisted A-US Air to come out and repair my furnace! The repair company is very good with very good employees who know their jobs. The repaired my furnace in a matter of 1 hr and was very proficient, knowledgeable and courteous. I would highly recommend this A/C repair company to anyone who is in need of having any issues with their central Heating and Air repaired. Thanks AHS for all you do!! 

Lee N.'s profile image
6 years ago

Just had a major issue with our gas furnace. The company sent for the service call (Double D Heating & Cooling) did an outstanding job of diagnosing problem and fixing same. The owner (Dan) was very competent and professional. It required two visits (a second part had to be replaced) and Dan was very courteous both times. He even taught us over the phone how to reset a couple of switches that had tripped. Will be calling him back to check out our A/C before summer. We have been quite happy with the service people AHS has sen... read more

Business response:

Hi Lee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Andy's profile image
6 years ago

Immediate response. Very capable vendor had my problem fixed the next day. 

Business response:

Hi Andy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,082 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.