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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS is usually pretty good to deal with. This time was generally very smooth, except they first sent my water heater repair request to a company that doesn't work on GAS hot water heaters, even though I specified gas. Once this was corrected (it took 36 hours), things went very quickly and my water heater was replaced that very day. AHS does seem to have generally improved some over the 20 years that I have dealt with them.
I’m very statisfied American Home Shield, their on line claim form is as easy as 123. It’s fast, efficient and professional when it comes to the companies they assign for your service. I’ve never experienced any problems with AHS and I’ve been with AHS for a couple of years and have had numerous claims and can say each one was a satisfying experience!
I had a lot of questions and they were all answered. The 2 people I communicated with were professional and honest.
Business response:
Hi John, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Owning an older home necessitates having a Home warranty if at all possible; we have used AHS for many (10+) years and each year it has paid for itself...wish it was cheaper, wish these companies would replace old units instead of fixing and fixing and fixing...but all in all this company has given us a high degree of satisfaction and kept us from burning up soen here in Texas when A/C goes on the fritz. My wife is disabled and cannot tolerate the heat without A/C
Fast , easy and reliable! Awesome company to work with. Highly recommended!
Business response:
Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Very professional and am very satisfied.
Prompt and very easy service with rekey company ARCO.
Business response:
Hi J L, We appreciate your feedback about your AHS experience and hope you continue to enjoy the fast and prompt service we provide.
Person I spoke with was knowledgeable and very helpful
Every time I put in a request they are right on it, if I have an issue with a company they are quick to respond! Great company
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,026 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.