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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Woke up on a Sunday morning and the furnace was out. I went online and filed the issue with American Home Shield and within 2 hours, I received a call from the technician letting me know he would be out in the morning. Great service and this on a Sunday! Tech came out, replaced the circuit board and we had heat. Very satisfied!
Business response:
Hi Cathy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Good response time, friendly technicians, the only questions is why the companies that came out to do the repairs were not local.
The amount I was offered to replace both my washer and dryer was not adequate to buy a reasonably priced set. I still had to pay an additional $500.00 for the set. I had a very nice quality Maytag. I’ve been paying Am Shield $56. 00 a month for 7 years.
Great experience. Quick response. Problem solved hassle free.
Business response:
Hi Angie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
I called American Home Shield one morning about my dishwasher and by the afternoon the company called to schedule to work it. The next morning a tech showed up at 0900 and fixed the dishwasher.
They were prompt and competent. The problem was diagnosed in one trip and fixed the next day!
Business response:
Hi Dotson, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Everything went well. But I would like more urgency.
Business response:
Hi Peter, Your feedback is more than appreciated! We strive to provide each customer with the best experience.
Sal, the technician, was very knowledgeable and experienced, and easily diagnosed and repaired the problem. Thank You
Business response:
Hi Ben, It is a pleasure to read about your American Home Shield experience and the technician that serviced you!
Everytime one of my appliance devices breaks down and I can't correct the issue AHS has been there to help. They are prompt and the contractors are on-time, mostly early. I like just having to pay a deductible unless the device is trash.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,029 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.