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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,087 reviews
Libby Torres's profile image
Libby Torres 
7 years ago

Great experience with the service professional AHS provided, and the claim went exactly as they said it would. Painless! And so worth the money ? 

Faisal's profile image
7 years ago

Very responsive. Only filled out the request online. Someone called back in timely manner and took care of the problem. 

Kate Alie's profile image
Kate Alie 
7 years ago

I have not had to wait on hold like other critics because I filed my requests for service online. The companies chosen to fix my issue(s) have been less than stellar. I just had to purchase a new HVAC after three years of putting on bandaids through temporary fixes (often misdiagnosed), which cost me hundreds of dollars in refilling a unit twice with freon. AHS is known for finding the cheapest way out. I pay $625.92 per year and am wondering if it's worth it now for the next item to go out, such as a w/d or fridge. What I p... read more

Sandra Hearn's profile image
Sandra Hearn 
7 years ago

The prices are better than any of the other companies I checked with for my home warranty. Using an independent insurance agent I feel like there's always somebody that I can call. And the home warranty that I have it covers everything it's great 

Sharon's profile image
7 years ago

I called American Home Shield and within a few hours was called by the company of my choice and they were her the next day and all was fixed. 

Justin Whitford's profile image
Justin Whitford 
7 years ago

Absolutely fantastic experience with AHS. They have dispatched great companies to my house who have solved my problems and are willing to be flexible with my schedule. Couldn't ask for anything better as new home owners. We are definitely going to purchase the warranty each year! 

Kevin Wolfe's profile image
Kevin Wolfe 
7 years ago

I've worked with AHS both as a contractor and a homeowner. My first contact with them was as a contractor where I immediately noticed how prompt they are at getting the homeowners up and running again hassle free. Once I purchased my home I knew I wanted AHS as our warranty company however we had to wait 2 years as the previous owners already had a policy with another company. Shortly after moving in we had a couple of problems and had to call the other company, after multiple calls and several other issues I quickly realize... read more

Bonnie Graham's profile image
Bonnie Graham 
7 years ago

My washer stopped working and after the technician came out informed me that it was not repairable. The technician notified you of this and your Appliance Repair Department took over and did an absolutely wonderful job taking care of the problem. I now have a new washer in place and have it paid for. Thank you for the wonderful service! 

Kryan's profile image
7 years ago

Repair process was fairly easy. AM HME SHLD was helpful and technician was good. The replacement of our microwave took a long time, about three weeks to get replaced, delivered and installed but was done well. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,087 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.