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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very pleased with everything except the long extended waiting time on the phone.
Sometimes it a long wait on hold but the reps are very courteous. I have only used my policy 2 times one was a complete success the other was a complete Disaster. But Homeshield rep took the time to listen to my issue and apologized, I wasn't offered my derive fee back after I used my own serviced provider but hey they listened to my issue and apologized.
Though it takes several minutes to actually get to a customer service agent, they are always knowledgeable and friendly.
Best Buy ever. Very prompt and courteous. They have never failed me.
Our experience has been great, as we have never been dissatisfied with any services received. Just like I advised my sister and daughter in Oklahoma to get it, I also highly recommend American Home Shield to anyone owning a home. The savings is well worth the cost!
We have had home shield for over a year now. Though some of the contractors they use are not the best, We have had more good experiences with them than bad. The worst was Gilbert Air in Az. They messed up our A/C install. We had very little A/C for the entire month of August. Comfort Conditioning cam in and corrected the issue..they were great! Home Shield stuck with us the entire time. I was in contact with the at LEAST 2 times a week. They showed empathy,and worked hard to fix our problem. I have had to use home shield a f... read more
Heating company was at my house in 2 hours after I reported my problem. Fixed and I am completely satisfied. I have always been happy with all my services with American Home Shield. Thanks for my peace of mind!!!!
AHS has always answered all of our questions and provided us with the best customer service. We are so happy we chose to go with AHS.
Contracted companies are efficient with satisfactory outcome.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,094 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.