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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,532 reviews
Sandra's profile image
6 months ago

Professional service and courteous service 👍 

Business response:

Dear Sandra, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Robert's profile image
6 months ago

It is really just an insurance policy like auto or life. The conundrum is do you want to have services to make the expenditure worth while? I don't, but this way I can budget for the biggies and sleep at night. 

Business response:

Dear Robert, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Scot's profile image
6 months ago

Great value, great service. I resent that you expect me to write more than I want to! 

Business response:

Dear Scot, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Paul's profile image
6 months ago

We have had the insurance on our home for 13 years. We have had many repairs and replacements and have found the service to be a good value. I do not like their current IVR implementation otherwise a five 

Business response:

Thanks Paul. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Bernard's profile image
6 months ago

EASY Efficient limited choice to pick contractor 

Business response:

Dear Bernard, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Bryan's profile image
6 months ago

Business response:

Hi Bryan, We appreciate your feedback and hope you continue to enjoy AHS! 

Jordan's profile image
6 months ago

Customer service is outstanding :) We live rural, so trying to find a contractor to come to us is hard. With AHS we don't have to find our own contractor, we submit the claim, pay the deductible, and they take care of the rest :) The last Home Warranty we had, I had to find the contractor, pay the bill up front, and then wait to be reimbursed. I spent the better part of two days making phone calls, sending emails, waiting for contractors to get back to me, all while my sewer was backed up. 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Joseph's profile image
6 months ago

Received service in a reasonable amount of time 

Business response:

Hi Joseph, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Carol's profile image
6 months ago

Good service on time quick response 100% satisfied 

Business response:

Thanks Carol. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,532 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.