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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,926 reviews
Vicki Ejibe's profile image
Vicki Ejibe 
a year ago

I loved the ease of the booking and most of all the fast and efficient way the workmen did their job. 

Business response:

Dear Vicki, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Paul's profile image
Paul 
a year ago

Takes too long to get service to our home. When given the option to her our own contractor, it takes forever to get reimbursed, if at all. 

Business response:

Hi Paul, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Emad's profile image
Emad 
a year ago

The person that fixed our faucet was professional and completed the work in a timely manner. 

Business response:

Dear Emad, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Shawn's profile image
Shawn 
a year ago

So much is not covered, but overall the service was better 

Business response:

Dear Shawn, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Betty's profile image
Betty 
a year ago

everything was great and accomplished job fixed 

Business response:

Dear Betty, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Paula's profile image
Paula 
a year ago

Home Shield helped us replace the wall oven that burned out, and made the process seamless. Thank you! 

Business response:

Hi Paula, Thank you for sharing your AHS feedback! We hope you continue to enjoy the prompt customer service and coverage we provide. 

Charlene's profile image
Charlene 
a year ago

The transaction went well ! The plumber was nice efficient and knowledgeable 

Business response:

Hi Charlene, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. 

Floyd's profile image
Floyd 
a year ago

American Home Shield Representative told me you ordered a new Carrier Brand 4 ton gas Furnace. They sent a unit with crane ECO TEMP. This is not a Carrier brand nor manufactured by Carrier. It is another company that I understand is a subsidiary company of Carrier. I’m disappointed that someone in American Shield sent me a unit from another brand that you told me you ordered for me. I have been a customer of American Home Shield over fourteen years and have always received what you said until this time. 

Business response:

Hi Floyd, I understand your frustration and appreciate your feedback. Please feel free to contact us at @ahs.com bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Dimi's profile image
Dimi 
a year ago

Overall the company is good with great coverage, they should consider better quality contractors. 

Business response:

Dear Dimi, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,926 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.