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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,550 reviews
Steven's profile image
Steven 
a year ago

Excellent Customer Service 👍👍👍 Quick Service 

Business response:

Hi Steven, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide! 

Katie N's profile image
Katie N 
a year ago

I have had great service and I’ve had bad service with AHS, we have been customers for 21 years, in the past they were a very trusted company and provided great service, I have had a mixed bag lately. I have had a few unexpected claims. I did have great service last week with an plumber, however we had another plumber over a month ago so had a cracked disposal and it was addressed, so it caused water damage my husband and I will need to repair but the plumber that came out just a few days ago had it diagnosed quickly and a n... read more

Business response:

Hi Katie, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Vicki Ejibe's profile image
Vicki Ejibe 
a year ago

I loved the ease of the booking and most of all the fast and efficient way the workmen did their job. 

Business response:

Dear Vicki, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Paul's profile image
Paul 
a year ago

Takes too long to get service to our home. When given the option to her our own contractor, it takes forever to get reimbursed, if at all. 

Business response:

Hi Paul, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Emad's profile image
Emad 
a year ago

The person that fixed our faucet was professional and completed the work in a timely manner. 

Business response:

Dear Emad, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Shawn's profile image
Shawn 
a year ago

So much is not covered, but overall the service was better 

Business response:

Dear Shawn, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Betty's profile image
Betty 
a year ago

everything was great and accomplished job fixed 

Business response:

Dear Betty, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Paula's profile image
Paula 
a year ago

Home Shield helped us replace the wall oven that burned out, and made the process seamless. Thank you! 

Business response:

Hi Paula, Thank you for sharing your AHS feedback! We hope you continue to enjoy the prompt customer service and coverage we provide. 

Charlene's profile image
Charlene 
a year ago

The transaction went well ! The plumber was nice efficient and knowledgeable 

Business response:

Hi Charlene, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,550 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.