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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,537 reviews
Donald Rodgers's profile image
Donald Rodgers 
6 months ago

Business response:

Hi Donald. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

George's profile image
6 months ago

I like the ease of turning in a claim and dealing with the repair company that was assigned to repair my dishwasher. 

Business response:

Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Tim's profile image
6 months ago

It takes a week to get a job done that would have been done same day without the insurance red tape. AHS representative a little hard to understand on the phone. But, overall, I'm mostly satisfied with the experience! 

Business response:

Hi Tim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Gil Ortega's profile image
Gil Ortega 
6 months ago

I had it 10 years ago and was not pleased with their services, they have done a 360 now. 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Kristina's profile image
6 months ago

It is taking a while to get a repair for my AC. May heating and air came on October22nd to diagnose and its not November 12th and I still have no AC. 

Business response:

Hi Kristina, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Christina's profile image
Christina 
6 months ago

Great! Love the service and was so nice and worked everything 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Troy's profile image
6 months ago

A Home Warranty is good thing to have. Although it seems that there are price increases. 

Business response:

HiTroy, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide! 

Kenneth's profile image
6 months ago

Responsive and professional. Handled my issue quickly and successfully. 

Business response:

Dear Kenneth, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Andre Chatman's profile image
Andre Chatman 
6 months ago

The service and response time that I have received. 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,537 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.