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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,129 reviews
Charles's profile image
10 months ago

I’m so glad we have this protection plan — this is our 2nd claim in 4 years that’s resulted in an appliance being replaced. The only reason I didn’t give 5 stars is because I wish AHS would speed up the process a bit — the administrative side of the process is slow. 

Business response:

Thanks Charles. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Tom's profile image
10 months ago

Fast enough. Replaced furnace with quality new furnace. I found it hard to find a human to talk to when there was a claim issue from American Home Shield. The communication from the local provider was exceptional. 

Business response:

Hi Tom, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Marketia Holiday's profile image
Marketia Holiday 
10 months ago

I love them because it helps me save money. On the other hand I wish you could get a quicker response on repairs. 

Business response:

Hi Marketia, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Sheritta's profile image
10 months ago

. We are often quite busy so it’s such a relief knowing AHS will find the right people for you so you don’t have to stress looking or doing the work yourself. 

Business response:

Hi Sheritta, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Doreen's profile image
10 months ago

good response time, they make everything easy 

Business response:

Hi Doreen, We appreciate your feedback and hope you continue to enjoy AHS! 

Jerry Mckean's profile image
Jerry Mckean 
10 months ago

So easy from start to finish on my first claim! 

Business response:

Dear Jerry We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Alicia's profile image
10 months ago

Great and fast service. Thank you so much. 

Business response:

Hi Alicia. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Meredith's profile image
10 months ago

Having American Home shield gives me great peace of mind. I know that they have my back. If something in my house needs repair or tending to. I also appreciate the discounted preventative maintenance that is under the program. 

Business response:

Dear Meredith, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Eugene's profile image
10 months ago

AHS had a service firm quickly respond with a date a rep would arrive. They continually kept me aware of that time. The repair was quick and complete. 

Business response:

Hi Eugene, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,129 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.