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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS apparently solved the very serious problem in contacting a live person. On line, AHS now has a number (or email) for a phone call back. They promptly called and resolved my issue --- which was determining whether the repair was covered. It was covered, the service was great and very efficient.
Business response:
Thanks Michael. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
It was very easy to schedule service. The technician came to the appointment on time and was able to quickly resolve the issue. He explained what the issue was and I will be able to take care of the problem myself if it happens again. One on the bolts used to secure the handle on the toilet tank was loose.
Business response:
Thanks Lisa. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
customer service rep was good and the company that did the work was good also.
Business response:
We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
Our experience over the last 15+ years with AHS has been hit or miss. On the negative side, we have had to reject some of their contractors because, for example, one of the contractors truly deserved their 1.4 out of 5.0 Yelp rating. We have had furnace repairs and hot water tank replacement where the workers "jury rigged" a solution that we needed to live with or needed to be corrected in a future visit. In another case, we had to wait for nearly a month for our old (and eventually replaced) refrigerator to be repaired beca... read more
Business response:
Hi Christopher, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
The service that AHS provides is dependent on the location.
Business response:
Hi Melena, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Easy to request service online. Technician was friendly and professional.
Business response:
Hi Jimmy, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
AHS has always been there for us when we needed them.
Business response:
Dear Allen, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
I am customer for about 4-5 months. I have had to call for service, ie plumbing. Service was scheduled in reasonable time within few days. Plumber sent out on time, could not stop leak after tighten valve (?) so he changed the faucet. The leak was fixed.
Business response:
Thanks Edith. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
They are prompt assign a technician quick. Adhere to concerns of customers.
Business response:
We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,926 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.