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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,035 reviews
JEANNE's profile image
JEANNE 
3 years ago

I appreciated the quick time frame and turnaround in completion. 

Business response:

Hi Jeanne, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Gracie Hemphill's profile image
Gracie Hemphill 
3 years ago

Recently I had 2 appliances that needed service at approximately the same time and the technicians assigned did speedy, effective service on both. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jasmine's profile image
Jasmine 
3 years ago

They are effective in their delivery of service when a problem arises. 

Business response:

Hi Jasmine, Thank you for sharing feedback about your most recent AHS service experience. 

JACK's profile image
JACK 
3 years ago

American Home Shield saves me money, bottom line. I am very grateful. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Paul Owen's profile image
Paul Owen 
3 years ago

I appreciate the quick service provided by AHS and their contractors they assign to my issue. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Caroline's profile image
Caroline 
3 years ago

Appliance plus tech still not resolved few weeks ago issues , stated parts back ordered. Disappointed with service tech Taking too long to resolve issue Appliance 

Business response:

I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Kim 

JULIE's profile image
JULIE 
3 years ago

I liked the quality of word and knowledgeable employees 

Business response:

Hi Julie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

HERBERT DANIELS's profile image
HERBERT DANIELS 
3 years ago

They were able to provide the right contractors to fix my issues. 

Business response:

Hi Herbert, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Beate Loftus's profile image
Beate Loftus 
3 years ago

I was mostly happy how repairs were handled, BUT I did not like the fact that I had to pay a month worth 'Admin' FEE, when I canceled a contract because we moved overseas. Corporate greed! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,035 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.