American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,274 reviews
Steven's profile image
Steven 
a year ago

Great communication, expediency and responsiveness regarding a service call and appliance replacement. Each service person was polite and knowledgeable throughout my experience. Although I have had a policy with AHS for almost 2 years, this was my first contact and request for a covered service. I have been very well taken care of, and have recommended AHS to several of my friends. Highly recommended! 

Business response:

Thanks Steven. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Kathye's profile image
Kathye 
a year ago

I especially like that I am able to request our preferred service provider 

Business response:

We always enjoy hearing what our customers have to say, Kathye. Thanks so much for leaving a review. 

Nannette's profile image
Nannette 
a year ago

Every time we had used American Home Shield they have been prompt, courtesy and very well informed. The job was done very quickly. 

Business response:

Dear Nannette, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Shirley's profile image
Shirley 
a year ago

I like the skills, their ability to quickly trouble shoot and quickly identify issues and I like the overall good attitudes of every serviceman that I have encountered 

Business response:

Hi Shirley, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Veronica's profile image
Veronica 
a year ago

American Home Shield need to stop using crabby contractors. 

Business response:

Dear Veronica, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Michele's profile image
Michele 
a year ago

I have had the best experience with AHS! Whenever I have an issue or problem that my home warranty covers; I get fast, professional and honest service.. Making a claim is easy and worry free. Customer service is phenomenal!They really do make me feel like I’m a valued customer! AHS is definitely worth it! : ) 

Business response:

Thanks Michele. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Todd's profile image
Todd 
a year ago

Our service provider Abe from All Home Appliance was outstanding 

Business response:

Dear Todd, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Sherry Larson's profile image
Sherry Larson 
a year ago

Excellent customer service. You can actually talk to a person and not a robot. 

Business response:

Dear Sherry, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Elias's profile image
Elias 
a year ago

I’ will like to give 5 stars ,but unfortunately the company that AHS hired to do the job took 2 weeks before they install the water heater, if the service was a little faster ,I will give 5 stars 

Business response:

Hi Elias, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,274 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.