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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,129 reviews
Kathye's profile image
11 months ago

I especially like that I am able to request our preferred service provider 

Business response:

We always enjoy hearing what our customers have to say, Kathye. Thanks so much for leaving a review. 

Nannette's profile image
11 months ago

Every time we had used American Home Shield they have been prompt, courtesy and very well informed. The job was done very quickly. 

Business response:

Dear Nannette, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Shirley's profile image
11 months ago

I like the skills, their ability to quickly trouble shoot and quickly identify issues and I like the overall good attitudes of every serviceman that I have encountered 

Business response:

Hi Shirley, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Veronica's profile image
11 months ago

American Home Shield need to stop using crabby contractors. 

Business response:

Dear Veronica, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Michele's profile image
11 months ago

I have had the best experience with AHS! Whenever I have an issue or problem that my home warranty covers; I get fast, professional and honest service.. Making a claim is easy and worry free. Customer service is phenomenal!They really do make me feel like I’m a valued customer! AHS is definitely worth it! : ) 

Business response:

Thanks Michele. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Todd's profile image
11 months ago

Our service provider Abe from All Home Appliance was outstanding 

Business response:

Dear Todd, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Sherry Larson's profile image
Sherry Larson 
11 months ago

Excellent customer service. You can actually talk to a person and not a robot. 

Business response:

Dear Sherry, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Elias's profile image
11 months ago

I’ will like to give 5 stars ,but unfortunately the company that AHS hired to do the job took 2 weeks before they install the water heater, if the service was a little faster ,I will give 5 stars 

Business response:

Hi Elias, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Regina's profile image
11 months ago

Unfortunately there are no 1/2 ratings, but I would rate AHS as a 4.5 rather than 4. I have been a customer for 17 years and although the prices have increased (that is the way of business), they have held consistent with providing EXCELLENT customer service and coverage. The 1/2 star demotion relates to three issues I had which took too long (in my opinion, upwards of three months) to resolve. Outside of those three problems, I would and do recommend AHS as a great home warranty company. 

Business response:

Regina, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,129 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.