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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,543 reviews
Mary's profile image
7 months ago

Good service, good response. Will always use this co 

Business response:

Hi Mary, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Steven's profile image
7 months ago

Great communication, expediency and responsiveness regarding a service call and appliance replacement. Each service person was polite and knowledgeable throughout my experience. Although I have had a policy with AHS for almost 2 years, this was my first contact and request for a covered service. I have been very well taken care of, and have recommended AHS to several of my friends. Highly recommended! 

Business response:

Thanks Steven. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Kathye's profile image
7 months ago

I especially like that I am able to request our preferred service provider 

Business response:

We always enjoy hearing what our customers have to say, Kathye. Thanks so much for leaving a review. 

Nannette's profile image
7 months ago

Every time we had used American Home Shield they have been prompt, courtesy and very well informed. The job was done very quickly. 

Business response:

Dear Nannette, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Shirley's profile image
7 months ago

I like the skills, their ability to quickly trouble shoot and quickly identify issues and I like the overall good attitudes of every serviceman that I have encountered 

Business response:

Hi Shirley, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Veronica's profile image
7 months ago

American Home Shield need to stop using crabby contractors. 

Business response:

Dear Veronica, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Michele's profile image
7 months ago

I have had the best experience with AHS! Whenever I have an issue or problem that my home warranty covers; I get fast, professional and honest service.. Making a claim is easy and worry free. Customer service is phenomenal!They really do make me feel like I’m a valued customer! AHS is definitely worth it! : ) 

Business response:

Thanks Michele. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Todd's profile image
7 months ago

Our service provider Abe from All Home Appliance was outstanding 

Business response:

Dear Todd, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Sherry Larson's profile image
Sherry Larson 
7 months ago

Excellent customer service. You can actually talk to a person and not a robot. 

Business response:

Dear Sherry, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,543 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.