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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Top quality contractors assigned to do the repairs and they get the job done fast. Little bit costly with the service charge you have to pay on top of monthly fees but well worth it for the peace of mind.
Business response:
Hi Ravi, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Very pleased with their custome r service and the ease of placing a claim.
Business response:
Hi Karol, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
This Technician man is super polite, respectful and he knows what he is doing. I will give him a lot more than five stars. God bless him. I hope a lot of Technician like him……
Business response:
Hi Omar, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
Información rápida , cuando he solicitado el servicio
Business response:
Hi Lorenza. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
I like the timely manner that the appointments are made
Business response:
Hi, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Very fast service this time. Washer unfortunately was not repairable but received a bit of a credit towards a new one. Not the same level as what we had but helped.
Business response:
Hi, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
I have used American Home Shield for the last 17 years and have found them to be fair and provide a good service. The price for the yearly contract keeps increasing and the Trip Charge Fee has also increased.
Business response:
Hi Gary, Your feedback is greatly appreciated!
I dislike the fact that they have outsourced their customer service function to the Philipines. Many of the agents you deal with barely speak understandable english. In addition, they are more interested in reading from their script than actually listening to your problem. I also dislike that AHS has only one contractor in the entire Milwaukee area for heating and air conditioning services. I like that some of their contractors are able to schedule a service visit timely.
Business response:
Hi Jeff, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Got what they said I was going to get no problemo
Business response:
We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 144,047 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.