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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,539 reviews
Christine Westbrook's profile image
Christine Westbrook 
7 months ago

Appointments were very easily scheduled! 

Business response:

Christine We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Anne's profile image
7 months ago

We had a problem with our heating system. We contacted AHS and within minutes had a recommended repair company. The company was timely and expert and resolved our issue. I doubted whether AHS would really come through, but they did! I would highly recommend getting AHS for any home purchase! 

Business response:

Dear Anne, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Jenelle's profile image
7 months ago

Everything was swift and a smooth process. 

Business response:

Dear Jenelle, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Linda's profile image
7 months ago

So far I would rate a 5. My claim is still ongoing. 

Business response:

We always enjoy hearing what our customers have to say, Linda. Thanks so much for leaving a review. 

Michelle's profile image
7 months ago

Quality technicians, fast response, and always willing to resolve issu. 

Business response:

Hi Michelle, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Linda's profile image
8 months ago

I like how the folks on the phone work to help when possible. 

Business response:

Hi Linda, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

John's profile image
8 months ago

I believe the problem is on Lowes’s end, the problem is getting the item located in the ware house having it pulled processed for p/u and then finding A local company to do the pick up and installation. I would do it myself but it would jeopardize any further AHS involvement and I’m having some health issues. Help on your end could expedite. My last interaction with AHS went smoothly, I thought the problem resolved, Apparently not! Please help, it’s been months. I possible gave an overall “5” rating to to one of your special... read more

Business response:

Hi John, We appreciate your feedback and hope your AHS experience continues to improve! 

Emma's profile image
8 months ago

I have been with Home Shield for several years and I am very impressed with their service updates. I am very pleased with how they handled my claims a couple of weeks ago. 

Business response:

Hi Emma, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Ghassan's profile image
8 months ago

Thanks for your help. Your support and understanding customer needed help ASAP 

Business response:

Hi Ghassan, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,539 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.