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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer Relations is very professional and all the professional service companies have been great with scheduling to fixing the issues.
Business response:
Thanks, Catherine. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
Appointments were very easily scheduled!
Business response:
Christine We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
We had a problem with our heating system. We contacted AHS and within minutes had a recommended repair company. The company was timely and expert and resolved our issue. I doubted whether AHS would really come through, but they did! I would highly recommend getting AHS for any home purchase!
Business response:
Dear Anne, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
Everything was swift and a smooth process.
Business response:
Dear Jenelle, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
So far I would rate a 5. My claim is still ongoing.
Business response:
We always enjoy hearing what our customers have to say, Linda. Thanks so much for leaving a review.
Quality technicians, fast response, and always willing to resolve issu.
Business response:
Hi Michelle, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
I like how the folks on the phone work to help when possible.
Business response:
Hi Linda, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I believe the problem is on Lowes’s end, the problem is getting the item located in the ware house having it pulled processed for p/u and then finding A local company to do the pick up and installation. I would do it myself but it would jeopardize any further AHS involvement and I’m having some health issues. Help on your end could expedite. My last interaction with AHS went smoothly, I thought the problem resolved, Apparently not! Please help, it’s been months. I possible gave an overall “5” rating to to one of your special... read more
Business response:
Hi John, We appreciate your feedback and hope your AHS experience continues to improve!
I have been with Home Shield for several years and I am very impressed with their service updates. I am very pleased with how they handled my claims a couple of weeks ago.
Business response:
Hi Emma, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,697 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.