This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My very first experience with AHS was better then I anticipated. My central AC unit stopped working, I called AHS and requested service. The process was easy and very good communication with AHS and repair company. They found that it was the thermostat that failed and needed replacing. This is where I thought the problems were going to start, I had a very expensive digital thermostat from Lennox and I figured they were going to give some cheap replacement but to my surprise they replaced it with an equivalent model since min... read more
Business response:
Dear ,Joseph We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
I had a claim and everything went very smoothly for me to purchase new washer
Business response:
Dear Sherri, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
I had one experience where the service person didn’t solve my problem. It was then taken care of. So, far I’ve been pleased with service.
Business response:
Hi Alice, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
I have not received my cash in lieu of payment so i can't give an appropriate rating Will review again after payment received
Business response:
Hi Armand, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Easy to understand coverage and systems. Response times are excellent.
Business response:
Dear Nicholas, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
American Home Shield meets all of my needs when it comes to home repairs. Getting this warranty with them has saved me money and gives me peace of mind knowing that when I make a request everything will be taken care of quickly with no hassles.
Business response:
Thanks, Tasha. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
Excellent customer service and repairmen.
Business response:
We always enjoy hearing what our customers have to say, Karen. Thanks so much for leaving a review.
I love the way they send me local business owners, small business owners, women business owners. They are all about community and for a thriving cared for population, from my seat I see no agendas for prejudice in this company. They have honored all my requests and bitchy at times demands and I apolergize, no offense was meant, I was a struggling house wife who had a drama and her appliance broke just before guests arrived lol. Thats how kind they are they make you feel like they care, that your whole life is unraveling befo... read more
Business response:
Thanks Karen. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
Ouick response! Keeping in contact letting me know when to expect service. The technician knew how to fix the garage door. He came a the time the appt was set up .
Business response:
Connie, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,280 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.