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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,928 reviews
Cristina's profile image
Cristina 
a year ago

AHS has been great. I files a claim and they had a tech out the same day. 

Business response:

Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide! 

Carla's profile image
Carla 
a year ago

Easy to open a claim, good customer service response are the top reasons I continue my plan. Limited vendors and small ( mom and pop) vendors is a problem and source of frustration 

Business response:

Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Deep's profile image
Deep 
a year ago

Good service experience. Rates went up too much at renewal. 

Business response:

Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide! 

Ariana's profile image
Ariana 
a year ago

Love that I get my stuff fixed right away 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Marivi's profile image
Marivi 
a year ago

Customer service are prompt in taking the call, accomodating and follow up. The contractors are prompt and nice when asking question about the issue. 

Business response:

Hi Marivi, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide! 

Davey's profile image
Davey 
a year ago

Great job in and out professional tech need more people like this 

Business response:

Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Monique's profile image
Monique 
a year ago

Leak wasn't fixed, dishwasher wasn't fixed. Refrigerator and stoppage was fixed. 

Business response:

Hi Monique, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Rex O'Brien's profile image
Rex O'Brien 
a year ago

Prompt and professional service. Quality work performed by the technicians assigned to correct the problem. 

Business response:

Hi Rex, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Mark's profile image
Mark 
a year ago

Love it pay a one time fee for whatever is wrong . Anywhere else diagnostics fee then another fee for so.ething else . Gives me piece of mind 

Business response:

Thanks Mark. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,928 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.