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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,539 reviews
Ora's profile image
7 months ago

They are a great help when it comes to unexpected repairs to the large household items! 

Business response:

Hi Ora, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Jamie Vanhooser's profile image
Jamie Vanhooser 
7 months ago

Timely manner, great customer service with great explanations. 

Business response:

Hi Jamie, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Linda Sanchez's profile image
Linda Sanchez 
7 months ago

Thank you for understanding how my service went. 

Business response:

Hi Linda, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Jane's profile image
7 months ago

Having the ability to get things fixed is great as a homeowner, as it takes a lot of worry off your shoulders. The services provided by AHS are usually very good, but I have had issues with their contracted agents sometimes due to their lack of timeliness in getting recommendations submitted to AHS, unfriendliness, or difficulty getting hold of who they assigned to work on the work request. This three-way communication can be an issue at times. 

Business response:

Dear Jane, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Rosheda's profile image
7 months ago

Business response:

Dear Rosheda, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Nandini's profile image
7 months ago

It is easy to put in a claim and be assigned a company! 

Business response:

Hi Nandini, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Hillard Wheeler's profile image
Hillard Wheeler 
7 months ago

It is a good service but expensive to keep up. You pay 100.00 plus per month, but if you need a service request, you pay another deductible 100.00 for a call. I see the value, but suppose I do not need a call within the year. 

Business response:

Hi Hillard, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Patricia A Smith's profile image
Patricia A Smith 
7 months ago

Timely, efficient, and professional service. 

Business response:

Hi Patricia, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Meghan's profile image
7 months ago

Business response:

Thanks Meghan. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,539 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.