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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,927 reviews
Margie Larson's profile image
Margie Larson 
a year ago

Adam came about our garage door opener not working. He checked it all out and found that it needed to be replaced. Adam was very efficient and has a great demeanor. I would highly recommend him. Ben came because our refrigerator was not working. He found that the compressor needed to be replaced. I appreciated his demeanor too. I would highly recommend him too! 

Business response:

Hi Margie, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Samantha's profile image
Samantha 
a year ago

Fast response and assignment of technician. Technician was very friendly and knowledgeable. 

Business response:

Dear Samantha, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Alexander's profile image
Alexander 
a year ago

Knowing that I can just call AHS whenever I have problems with any of my appliances or electronics. It will get replaced or repaired 

Business response:

Hi Alexander, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Tanya's profile image
Tanya 
a year ago

I like that they have covered a lot of the repairs. It’s very helpful to not come up with the cash for the full fix at once. However some of the contractors are hard to deal with. I have had one excellent contractor as well. 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Danny Yost's profile image
Danny Yost 
a year ago

It took too long to fix the problem. The repair of my refrigerator was a two-part job to get my ice maker repaired. The technician was very knowledgeable and thorough in his work. The first try did not solve the problem, but he knew the parts needed to complete the repair and was back in two days to complete the job. Good work but i was without service for three weeks. 

Business response:

Hi Danny, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Rob Val's profile image
Rob Val 
a year ago

Good to have insurance coverage with AHS. 

Business response:

Hi Rob, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Jill's profile image
Jill 
a year ago

I'm not a fix it type person, so to be able to have something fixed rather than buy new or do without. The small monthly fee is worth knowing I can get things fixed. There is the service fee, but you would pay that to any repairman. This is fixed with the service fee. Well worth it. 

Business response:

Thanks Jill. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Donald's profile image
Donald 
a year ago

See below . The overall rating is shown below 

Business response:

Hi Donald, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Jonathan's profile image
Jonathan 
a year ago

Best warranty to have for your house period. 

Business response:

We always enjoy hearing what our customers have to say, Jonathan. Thanks so much for leaving a review. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,927 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.