This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service. You can actually talk to a person and not a robot.
Business response:
Dear Sherry, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
I’ will like to give 5 stars ,but unfortunately the company that AHS hired to do the job took 2 weeks before they install the water heater, if the service was a little faster ,I will give 5 stars
Business response:
Hi Elias, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Unfortunately there are no 1/2 ratings, but I would rate AHS as a 4.5 rather than 4. I have been a customer for 17 years and although the prices have increased (that is the way of business), they have held consistent with providing EXCELLENT customer service and coverage. The 1/2 star demotion relates to three issues I had which took too long (in my opinion, upwards of three months) to resolve. Outside of those three problems, I would and do recommend AHS as a great home warranty company.
Business response:
Regina, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
They are awesome. Will get you fixed up as soon as possible. Love them!!!
Business response:
Dear Charles, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Customer Service was quite helpful. The installation of my new washer and removal of my old washer was performed professionally and efficiently.
Business response:
Hi Denise, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
Very good service 👏I like that. The people very nice
Business response:
Dear Samuel, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
Excellent service . Work ethics second to none
Business response:
Dear Matilda, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
A good company to have in your back pocket for the emergencies of being a home owner. Don't try and talk to an actual human though. That's where the four stars versus five stars come in to play. It can be very frustrating when you actually need to talk with someone but can't.
Business response:
Hi Kevin, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I liked how fast they back to me, and how fast they replaced the washer.
Business response:
Dear Penny, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,721 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.