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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,968 reviews
Lemarchand der Flabbergaster's profile image
Lemarchand der Flabbergaster 
2 years ago

I’ve used American Home Shield for well over 12 years. In general they do what they say. Unfortunately they always say they prefer to fix rather than replace. I understand that approach to keep their bottom line thriving but it also puts the burden on their clients (me) and their vendors to prove that it is better to replace something. They also don’t like people who actually use their service. When I first got the service I used it a lot to get things fixed that needed to be fixed. However, after a few years they not only r... read more

Business response:

Thanks for your feedback. 

Charlene Shufelt's profile image
Charlene Shufelt 
2 years ago

AHS consistently refers excellent contractors in a timely manner 

Business response:

Thanks for sharing your positive feedback. 

Stacey Vines's profile image
Stacey Vines 
2 years ago

I love that mostly everything is covered and service is quick 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Bert Norman's profile image
Bert Norman 
2 years ago

I have always had a positive experience with American Home Shield. They have always handled my repair requests expeditiously and gotten the repair done in a resonable amount of time. 

Business response:

Hi Bert, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Tammy Rinaldi's profile image
Tammy Rinaldi 
2 years ago

The plumber who has come out 2 times now- professional, friendly and fixed both problems. 

Business response:

Thanks for letting us know everything is working out for you! 

Mark Edward Rowland's profile image
Mark Edward Rowland 
2 years ago

They have always been there when I had a problem. Vendors that work with them seem to be professional and friendly. 

Business response:

Thanks for letting us know everything is working out for you! 

Frank Smith-Dabney's profile image
Frank Smith-Dabney 
2 years ago

Timely, professional, and good at what they do 

Business response:

Hi Frank, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

ROYCE's profile image
ROYCE 
2 years ago

Company sent a professional. He checked to make sure what was wrong with the washer, got the part needed and was done in 30 minutes. A great service!! 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Charles Seamans's profile image
Charles Seamans 
2 years ago

Awesome service with ongoing support and peace of mind 

Business response:

Hi Charles, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,968 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.