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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,968 reviews
Glenn Kjos's profile image
Glenn Kjos 
2 years ago

Guy seemed knowledgeable, professional, but I have the same issue/problem. Thermostat sey at 72, can only cool to 78ish when it is hot outside. Other people don't have this problem just because it is very hot out. 

Business response:

Thanks for sharing your experience and we apologize that it was not as you expected. If you need assistance with anything, please reach out to our customer support line. 

Joan Burhans's profile image
Joan Burhans 
2 years ago

Good response time and tech fixed our AC problem. 

Business response:

Thanks for sharing your positive feedback. 

C Blue Investments LLC's profile image
C Blue Investments LLC 
2 years ago

Prompt service call and prompt resolution of problem 

Business response:

Hi C Blue, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Michael Moran's profile image
Michael Moran 
2 years ago

The reason why not 5 star is because only 1 time . The technician said he couldn't get my washer to do what I said. It was the seal in my washing machine that was bad and leaking all over my laundry room. Never got fixed. It's still doing the same thing but I took photos of all the water and the code on the screen. 

Business response:

Hi Michael, Thank you for sharing this information with us. I would be glad to speak with you to further assist. 

Jonathan Rowland's profile image
Jonathan Rowland 
2 years ago

They provided a contractor to fix our A/C and he was done in 1/2 hour 

Business response:

Hi Jonathan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

EDGAR's profile image
EDGAR 
2 years ago

The second person came out identified the problem and fixed it 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

ALVIN ALIFF's profile image
ALVIN ALIFF 
2 years ago

I'm new this service, but I've made two requests for service online with ease. Service was scheduled promptly. 

Business response:

Hi Alvin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Louise raney's profile image
Louise raney 
2 years ago

They were efficient and handled my needs very well. I was able to chose a fridge and have it delivered 

Business response:

Thanks for sharing your positive feedback. 

David Edens's profile image
David Edens 
2 years ago

Service was quick and professionally done! 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,968 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.